Asking customers if they're sick or exposed to the virus. | TruckMount Forums #1 Carpet Cleaning Forums

Asking customers if they're sick or exposed to the virus.

wandwizard

Randy Dockins
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Nov 12, 2008
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Randy Dockins
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I had something happen yesterday that ought to make me and others on here think before they rush out to do a job. I was called out for a fairly small one bedroom job. ONE BEDROOM!!!! There have been no reported cases of the coronovirus in my county and I think still most have been in the St. Louis area. The customer had just come from California because their mother was having health problems and can't take care of herself anymore. Nothing to do with the virus, just old age problems. She had wet the bed and the room was stinking so I examined to carpet for possible urine from incontinence and there was none. They decided to remove the mattress and I cleaned the room and also did a little area in a very nice RV they drove from California to Missouri in.

So why am I making this post? It turns out the man who owned that expensive RV had been to Seattle and that he had been sick, but never thought it necessary to actually get checked for the virus about 2 months ago. He got over his illness, but still has some chest congestion. He has been around others for some time and nobody else has gotten sick from him so I really don't think he has or had the current virus. He did say there was an outbreak in Seatle right after he left there!!!!! Well that made me wince. He tells me this after I did the bedroom and was about to go into the RV!!! It brought home to me in a profound way that I need to be checking out people who are calling me, ESPECIALLY if they are coming from another area. I will be rejecting service if I think they're sick or have been around the virus. Some will get angry and may cuss you out for doing this so get ready for it. The person who actually called me was a police officer from California and from what I can tell he doesn't take this thing seriously and was a rather rough individual if you catch my drift. It won't be serious to some folks until they're on their death bed or they put someone they love on their death bed or in the ground. I've just canceled a planned trip to see some loved ones in another state next month and I strongly advise you not to travel until this thing is over.

Btw, the relatives I would be visiting are in their late 60's and mid 70's. This virus would almost certainly be a death sentence to either of them. Both of them already have compromised health issues and the virus would mean almost certain death to either of them.
 

clean-sweep

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Jan 7, 2010
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ryan hill
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Gotta love the human race. We are hell bent on self destruction.
 

OxiFreshGuy

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Nov 12, 2016
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Boris Johnson
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Randy, my best friends wife is a doctor and they are predicting the worse of STL is about to break open like a dam. Several hospitals have already been cleared of all non-emergent patients and they are bracing for a spike in infections and fatalities over the next 2 weeks.

I live in Kirkwood and we are closing our business down for the next 2 weeks as well.
 
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Ed Cruz

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Aug 1, 2013
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CT
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Ed Cruz
I had something happen yesterday that ought to make me and others on here think before they rush out to do a job. I was called out for a fairly small one bedroom job. ONE BEDROOM!!!! There have been no reported cases of the coronovirus in my county and I think still most have been in the St. Louis area. The customer had just come from California because their mother was having health problems and can't take care of herself anymore. Nothing to do with the virus, just old age problems. She had wet the bed and the room was stinking so I examined to carpet for possible urine from incontinence and there was none. They decided to remove the mattress and I cleaned the room and also did a little area in a very nice RV they drove from California to Missouri in.

So why am I making this post? It turns out the man who owned that expensive RV had been to Seattle and that he had been sick, but never thought it necessary to actually get checked for the virus about 2 months ago. He got over his illness, but still has some chest congestion. He has been around others for some time and nobody else has gotten sick from him so I really don't think he has or had the current virus. He did say there was an outbreak in Seatle right after he left there!!!!! Well that made me wince. He tells me this after I did the bedroom and was about to go into the RV!!! It brought home to me in a profound way that I need to be checking out people who are calling me, ESPECIALLY if they are coming from another area. I will be rejecting service if I think they're sick or have been around the virus. Some will get angry and may cuss you out for doing this so get ready for it. The person who actually called me was a police officer from California and from what I can tell he doesn't take this thing seriously and was a rather rough individual if you catch my drift. It won't be serious to some folks until they're on their death bed or they put someone they love on their death bed or in the ground. I've just canceled a planned trip to see some loved ones in another state next month and I strongly advise you not to travel until this thing is over.

Btw, the relatives I would be visiting are in their late 60's and mid 70's. This virus would almost certainly be a death sentence to either of them. Both of them already have compromised health issues and the virus would mean almost certain death to either of them.
To be honest with you I believe the virus has been in our country for months spreading. Many who've gotten sick just figured it was one of the winter sicknesses that come around every year. My brother works at a hospital and he tells me they are actually only now starting to test more and more people. Before it was just a certain segment of those who showed up with the certain symptoms that got tested for COVID19 due to lack of test kits. Our government and the CDC got caught with they're pants down
 

wandwizard

Randy Dockins
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Nov 12, 2008
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Randy Dockins
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To be honest with you I believe the virus has been in our country for months spreading. Many who've gotten sick just figured it was one of the winter sicknesses that come around every year. My brother works at a hospital and he tells me they are actually only now starting to test more and more people. Before it was just a certain segment of those who showed up with the certain symptoms that got tested for COVID19 due to lack of test kits. Our government and the CDC got caught with they're pants down
I was questioning whether or not this man could have actually gotten the coronavirus in Seatle 2 whole months ago. He said and I quote, " I got sick 2 months ago and there was an outbreak in Seatle after I left. So this would be late January. Here's what I just found. Guess where the very first case of the coronavirus was in the entire U.S.? You guessed it, Washington state! So my thinking is he did in fact have the coronavirus and never thought it necessary to get checked out. It just drove home to me that this thing can reach it's ugly hand out and touch you no matter where you are. So far my county only has one confirmed case of the virus and I think they caught it visiting another state.

 

sbsscn

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Sep 17, 2009
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Arm Ben
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I completely understand.

Im having people call me with "urgent" " need today" carpet cleaning.

I am asking people if they have any symptoms as part of my phone conversation.
I declare that I do not have any symptoms nor anyone in my family.

The thing is that I hear a lot of people coughing and sniffing.
I wont go, but ill schedule the work after 3 weeks. that should give enough time for anything to come up.

In my city we are just barely getting confirmed cases. sadly its police or airport gate guard.
 
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gborris

Active Member
Dec 27, 2018
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Grant Borris
From the SF Bay Area, just wear an N95 mask with gloves. Throw the gloves away after every job. Keep the inside of your van and door handles uncontaminated.
 
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