Anybody ONLY do carpet cleaning?

John Rockwood

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I know it's conventional wisdom to offer diverse services, but a majority of my jobs are carpet cleaning jobs.

They definitely pay more, and are more straight forward the upholstery and area rugs.

Curious what makes up the bulk of everyone's jobs?
Same here but I don't see Upholstery as paying less same with area rugs.
Carpet cleaning for me is about 75% of business.
Upholstery, area rugs then tile & grout round end up with the last 25%.

My last Leather sofa (Aniline) I charged 45 LF and 25LF for protector. Even though it was a few months ago It was for a 15 year client.
Upholstery cleaning is not my favorite cleaning task because my wrists and arms get tired after a while but it's part of the service I offer.
I think all of us have our favorite.
 

wandwizard

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I know it's conventional wisdom to offer diverse services, but a majority of my jobs are carpet cleaning jobs.

They definitely pay more, and are more straight forward the upholstery and area rugs.

Curious what makes up the bulk of everyone's jobs?
I suppose you could do that. I offer other services because customers will want you to do them. You are already there. Your equipment is set up so all you have to do is maybe switch a tool out. There is a bit more technical knowledge for some upholstery, area rugs, etc., but there is far more easily available information available to day than there used to be. If you charge correctly for upholstery and rugs for example it can be very profitable. You do need to know what you're doing or you could wind up in some trouble. I've had days where I did nothing but upholstery and made good money. A few rugs can add a substantial amount to your invoice, perhaps double or more what you are getting for carpet. Learn how to clean them and charge appropriately to make it worth the time and effort. I recently did a job where I was cleaning and protecting carpet, some large area rugs, and cleaned and seal all tile and grout in the kitchen, hall, and 2 baths. If I had refused to clean all but the carpet I would have gotten maybe 1/3'rd of my ticket price if that. Also, I guarantee that customer would be looking for a different cleaner or not have hired me at all if I refused to do anything but carpet. Btw, the 2 large rugs were by far the easiest and quickest part of the job.
 
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mrotto

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carpet and upholstery cleaning only.

I do have a tile spinner that I will use on a Realtor referral on a vacant house but dont offer the service to anyone else.

Yes, I could offer more services but then I would only be busier. Have to admit that this has been an unusual year but now booked through February 9
 

pgcleaner

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carpet and upholstery cleaning only.

I do have a tile spinner that I will use on a Realtor referral on a vacant house but dont offer the service to anyone else.

Yes, I could offer more services but then I would only be busier. Have to admit that this has been an unusual year but now booked through February 9
I have never done tile and grout or air ducts. I do the occasional area rug, no fancy rugs though. Carpet and a decent amount of upholstery.

I have been meaning to develop a low moisture/foam Upholstery cleaning for cotton/linen upholstery. You know the ones with the S only tags.

I see a fair amount of these, and I turn them down, but I'd like to be able to do something for the customer.

Any do VLM type cleanings on delicate Upholstery?
 

Andrew1986

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Yes, I did just carpet cleaning when started business. I use to work for large company and most of the jobs were move out carpet cleaning and water damage. So I wasn't trained in anything else. I started carpet cleaning on my own. It was good, within half a year was fully booked all year round. But, I decided to try upholstery cleaning within half a year, because there was lots of demand. Upholstery can be challenging, but it did became easier when I got right tools. Than I was doing about 80% carpet and 20% upholstery. Upholstery jobs are picking up around thanksgiving, Christmas and New Year as people invite others into their homes and want everything to look clean and nice. I also did area rug cleaning in customer's location. I think these 3 carpet, rugs and upholstery are money makers. It is very easy to manage your schedule and make it tight to maximize your time. I was fully booked and didn't have to do any other type of cleaning. Within a year I was doing 5 to 7 jobs per day Monday to Saturday, and within 3 years I reached top earners by carpet standards and in general. But, this was in Seattle area, so it can be different in other areas. I never did tile or hardwood cleaning. Never did water damage.
 

Andrew1986

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I have never done tile and grout or air ducts. I do the occasional area rug, no fancy rugs though. Carpet and a decent amount of upholstery.

I have been meaning to develop a low moisture/foam Upholstery cleaning for cotton/linen upholstery. You know the ones with the S only tags.

I see a fair amount of these, and I turn them down, but I'd like to be able to do something for the customer.

Any do VLM type cleanings on delicate Upholstery?
something i have learned through mistakes and can give you advise. use upholstery pre-spray when cleaning upholstery and you will be fine. don't use carpet solution on upholstery and don't over spray if its delicate fabric. you can clean any type of rug if use right solution. For example I always use green type of solution with low PH on any type of rug. Don't over spray area rug. Use wool rug pre spray on wool rugs. Use cotton friendly solution on cotton rugs. I had few problems with area rugs when started because used wrong solution.
 

mrotto

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Yes, I did just carpet cleaning when started business
Yep, me too. Glad you said that! It reminded me of when we started. I saw all the cleaners doing all sorts of services so our name became.............Carpet Specialists. But over the years got requests to clean upholstery too, so we did.
 

pgcleaner

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something i have learned through mistakes and can give you advise. use upholstery pre-spray when cleaning upholstery and you will be fine. don't use carpet solution on upholstery and don't over spray if its delicate fabric. you can clean any type of rug if use right solution. For example I always use green type of solution with low PH on any type of rug. Don't over spray area rug. Use wool rug pre spray on wool rugs. Use cotton friendly solution on cotton rugs. I had few problems with area rugs when started because used wrong solution.
My go to chemical for upholstery and rugs is Vacaway Safe-N-Soft. Citrus based, acidic.
 
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John Rockwood

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Within a year I was doing 5 to 7 jobs per day Monday to Saturday,
Can you elaborate on how you are able to do this many jobs and keep your quality standards high? The logistics alone could be overwhelming alone even if everything goes perfect.
What is the average size of your jobs?
You must be working long hours to accomplish this.
You office manager is very talented to be able to guide you through every day.
 

Andrew1986

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Would love to hear how you went from nothing and in only 6 months you were booked all year.
How do you get someone to wait months for their cleaning?
Advertising online and keeping 5 star rating really worked for me. Many cleaners focus on giving an estimate that is very good for them, not realizing that most customers get 3 or 4 estimates before they decide. Estimates can be online or in person. I never overcharged for the work, and in return my business went through the roof very quickly. Most people will read your reviews and decide if they want you or someone else.
 

Andrew1986

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you elaborate on how you are able to do this many jobs and keep your quality standards high? The logistics alone could be overwhelming alone even if everything goes perfect.
What is the average size of your jobs?
You must be working long hours to accomplish this.
You office manager is very talented to be able to guide you through every day.
Yes, the best way to keep quality is having enough time to do the job right. So, breaking down your day into slots is the best way. Just because some one can do many jobs per day doesn't mean they do poor quality. Some people are just faster than others. My trainer was doing 13 apartments per day. He would spend an average 30 to 60 min per apartment and he was in high demand.

I do houses more often than apartments. I can't tell you what is my average $ job is, because it varies where you live. But, I can tell you that my average job is 4 rooms, hallway and one set of stairs.

Yes, the more you work the more money you make. You can do 4 houses per day and be fine, but if you do 5 that is 6 extra houses per week, or 24 extra houses per month. This will make a big difference in your earnings.

I am office manager :)
 

John Rockwood

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Advertising online and keeping 5 star rating really worked for me. Many cleaners focus on giving an estimate that is very good for them, not realizing that most customers get 3 or 4 estimates before they decide. Estimates can be online or in person. I never overcharged for the work, and in return my business went through the roof very quickly. Most people will read your reviews and decide if they want you or someone else.
You keep talking in the past. Are you no longer in the business?
Still can not see how your business went from nothing to being booked a year out in only 6 months. I've been in this industry a few years and know o/o's on both coasts and multi truck operators (from 3-15) and have never known them to run more than 3-4 weeks out at any given time. The constant from all of them is that after a certain amount of time no matter how good your are people will only wait so long.
A few examples would be: Pet accidents, company visiting, bad weather tracked in, remodel clean up and the list goes on.
So how do you do it?
 

John Rockwood

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Yes, the best way to keep quality is having enough time to do the job right. So, breaking down your day into slots is the best way. Just because some one can do many jobs per day doesn't mean they do poor quality. Some people are just faster than others. My trainer was doing 13 apartments per day. He would spend an average 30 to 60 min per apartment and he was in high demand.

I do houses more often than apartments. I can't tell you what is my average $ job is, because it varies where you live. But, I can tell you that my average job is 4 rooms, hallway and one set of stairs.

Yes, the more you work the more money you make. You can do 4 houses per day and be fine, but if you do 5 that is 6 extra houses per week, or 24 extra houses per month. This will make a big difference in your earnings.

I am office manager :)
4 rooms, hall and stairs even if only doing t/a's still would take at least an hour at the minimum. You still have to take into account for walk through inspection, any additional questions and concerns, additional cleaning such as a recliner or area rug. Now the set up followed by the cleaning process which should at least include pre vacuuming, spotting, moving certain furniture, pre spray application, extraction with drying passes, protector applied (if purchased), grooming and air movers when requested or if you deem necessary then put everything away, small talk and collect your $.
We haven't discussed drive time, traffic and other conditions that you have no control of.
You claim to be doing 5-7 jobs per day and still maintain you high level of quality would love to hear more on how you do this each and every day by yourself?
Let's not forget that you are taking and scheduling 20+ jobs each day to maintain your year out schedule.
Would love to know how you do it?
Not arguing with you just having a hard time grasping it.
 

rob allen

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Define nothing else.