amazon offers a complete satisfaction no questions asked. So if a client complaints, you are to make it right at any cost. Refund their money ASAP if they so choose not to let you re-clean and so on and on. Price shoppers all the time. that is what amazon is all about low prices, Yes, you can set your price but people will run to the lowest. Maybe for your it could work I did not see it working for me s I said thanks but no thanks.