No, it was different customers that were all scheduled within 2 weeks of each other and we weren't getting enough calls about it at first to warrant digging deeper into it and then it was consistently coming up. The tech has also been with us long enough to know how to use the equipment. We use a Rotovac generally and all of the calls have been when we cleaned with the Rotovac. Now that we are getting into summer, the calls have lessened and almost stopped but not quiteit would be helpful to know more specifics.
Is it the same customer that consistently calls to complain or several customers?
What equipment do you use?
Right, and when we do water cleanup (toilet overflow, pipe burst, rained too much and it came inside) there's never any issues with drying times or leftover water in the carpet. Honestly some of it might be that we need new seals on some of the valves or there's just a lot of humidity up here on the WA coast.of course any effort to increase air flow while cleaning or slow drying strokes helps remove more moisture. Open windows if temps allow especially if there is a breeze. AC on if hot/humid. Ceiling fans, box fans on upon leaving.
Although RH is important, its not like your trying to dry out a house after water damage.