5 Ways to Never "Leave money on the table"


Well-Known Member
Sep 16, 2012
Pikesville, MD
Real Name
Chaim Kessler
Business Location
United States
"Protect your investment" is a powerful statement to the customer as most purchases must make financial sense.

Also we walk a very fine line of being high pressure used car salesmen without being high pressure used car salesmen. The best tactic to upsells is Giving them the option, Explain why the option makes sense and is needed to give it validity then they will make an informed decision. If that doesn't work break their knee caps with the carpet rake :)
"Protect your investment" sounds way too "high pressure used car salesman" to me. I don't like the way it sounds.


Active Member
May 14, 2010
Real Name
Chris Sawyer
Business Location
United States
I have yet to find a company that will private label a neutral cleaner. My customers rarely know what I mean when I tell them to clean their floor with a neutral cleaner.

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Mike Krall

Premium VIP
Apr 24, 2013
New York
Real Name
Mike Krall
Why is that a bad idea (assuming you mean the sealer?) i have no interest in doing it. I do plenty of tile AND grout but will not do grout only. I turned one away yesterday.

It leaves the door open for another contractor to come in who does do grout. If they also happen to do tile, carpet, etc you probably just lost that customer.