1k a day is ok but 1k per job is better!

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ColoradoCleaner

Well-Known Member
Dec 31, 2010
3,296
1,419
113
31
Denver, CO
www.magicwandcolorado.com
Real Name
Kevin M
Business Location
United States
#81
That what I'm saying ... it would have been ALOT of area rugs I'm sure. I Haven't replaced one piece of furniture or area-rug or wall to wall carpet in 27 years. I still will charge more to clean that 100% wool rug vs synthetic . Same thing goes for upholstery , the more delicate it is the more $ I'm charging never mind risk of damage, I'm charging for my knowledge so it doesn't get destroyed.
Well above you're talking about "RISK CHARGE" and now you're talking about charging for knowledge/experience. I don't agree with charging extra for risk because if the risk is that great the customer should know about it, and if the customer knows about it then there's no need to charge extra because if you damage it they knew the risk and agreed to it. But charging for knowledge/experience is fine of course...

I'm concerned you're looking for an argument where there isn't any. If there were a lot of rugs to be cleaned for that $900 then that's fine... but if there weren't then it's not. That's all I've said the whole time.
 

ColoradoCleaner

Well-Known Member
Dec 31, 2010
3,296
1,419
113
31
Denver, CO
www.magicwandcolorado.com
Real Name
Kevin M
Business Location
United States
#82
This job was a while ago and I don't remember seeing myself on the news. I do know that I will be back at this customer from the follow up calls that were made.

PS. it was over 900 square feet of rug.
I know the dates and that's why I said I'll look for you on the news soon because if you're sharply overcharging customers then eventually you will show up on the news... soon.

But if you're not then that's fine. Again nothing to disagree about.
 
Feb 20, 2012
9,587
5,666
113
Beausejour Manitoba Canada
Real Name
Grant Schmidt
Business Location
Canada
#83
Well above you're talking about "RISK CHARGE" and now you're talking about charging for knowledge/experience. I don't agree with charging extra for risk because if the risk is that great the customer should know about it, and if the customer knows about it then there's no need to charge extra because if you damage it they knew the risk and agreed to it. But charging for knowledge/experience is fine of course...

I'm concerned you're looking for an argument where there isn't any. If there were a lot of rugs to be cleaned for that $900 then that's fine... but if there weren't then it's not. That's all I've said the whole time.
No not looking for an argument.
I appreciate your opinions .
I will let Responder defend himself if he wishes.
 

ColoradoCleaner

Well-Known Member
Dec 31, 2010
3,296
1,419
113
31
Denver, CO
www.magicwandcolorado.com
Real Name
Kevin M
Business Location
United States
#85
I let him know how much rug I cleaned. All he needed to do was ask.
Well I wasn't really that interested in auditing alleged services you've performed... I was just saying that for $900 for simple hwe on rugs, I'd hope that was a lot of rugs or I'll be looking for your face on the evening news soon. No reason to ask because I wouldn't expect anybody to admit to ripping off a customer even if they had.

More of a joke than anything really, but you guys can feel free to get angry if you like!
 

aloha one

Scrub a DUB DUB!
Feb 17, 2009
30,329
8,289
113
California
Real Name
Dave Moonan
Business Location
United States
#86
Well I wasn't really that interested in auditing alleged services you've performed... I was just saying that for $900 for simple hwe on rugs, I'd hope that was a lot of rugs or I'll be looking for your face on the evening news soon. No reason to ask because I wouldn't expect anybody to admit to ripping off a customer even if they had.

More of a joke than anything really, but you guys can feel free to get angry if you like!
NOW I'm PISSED!:D:eek::p
 

MPR

Active Member
Mar 10, 2014
890
208
43
Illinois
Real Name
Mike Raimer
Business Location
United States
#89
I would be interested in your prices and what the average in your area is? Do you attempt to meet your competitors or price above?
 

rob allen

Administrator
Staff member
Administrator
Sep 5, 2007
31,528
14,469
113
Va.
www.drynclean.com
Real Name
Robert Allen,Jr.
Business Location
United States
#92

aloha one

Scrub a DUB DUB!
Feb 17, 2009
30,329
8,289
113
California
Real Name
Dave Moonan
Business Location
United States
#95
WOW, those prices seem really low and I am a bargain shopper normally.
That's Florida, central anyway..Naples Miami..different story! 30% of Biz is commercial at Much Higher rates! Guys here with TRUCMOUNTS will Clean a home to 1,200sft for $69.95 NOT Bait & Switch! Pure Stupid...
 

MPR

Active Member
Mar 10, 2014
890
208
43
Illinois
Real Name
Mike Raimer
Business Location
United States
#96
That's Florida, central anyway..Naples Miami..different story! 30% of Biz is commercial at Much Higher rates! Guys here with TRUCMOUNTS will Clean a home to 1,200sft for $69.95 NOT Bait & Switch! Pure Stupid...
I dont know how you cover costs with those prices. I am in Illinois and the minimum for this area is between 75-85 for 300sq ft. I had advice from a couple of the professionals who taught the IICRC classes and they stated that those people (bargain shoppers) cover approximately 15% of the population and 50% cover those who do not care the cost. Not sure what the other 35% cover, but I am trying to capture those in that 50 range and increase my prices. That is why I think specializing in upholstery is the way to go in this area. Working on commercial accounts presently to get my foot in the door. I expect to get some contracts and then pursue the other. Any advice others offer would be valued and appreciated. Headed to JonDon this weekend to start their success program to hopefully get some response to these questions.
 

aloha one

Scrub a DUB DUB!
Feb 17, 2009
30,329
8,289
113
California
Real Name
Dave Moonan
Business Location
United States
#97
I dont know how you cover costs with those prices. I am in Illinois and the minimum for this area is between 75-85 for 300sq ft. I had advice from a couple of the professionals who taught the IICRC classes and they stated that those people (bargain shoppers) cover approximately 15% of the population and 50% cover those who do not care the cost. Not sure what the other 35% cover, but I am trying to capture those in that 50 range and increase my prices. That is why I think specializing in upholstery is the way to go in this area. Working on commercial accounts presently to get my foot in the door. I expect to get some contracts and then pursue the other. Any advice others offer would be valued and appreciated. Headed to JonDon this weekend to start their success program to hopefully get some response to these questions.
Have had a similar pricing 'Structure' Over 40 years...Works for us..Deal with alot of Volume and sell Carpet Protector on roughly 75% of jobs.
The Higher your Volume alot of Fixed Expense %'s drop signifivantly..IE: Advertising,Insurance,Office/Warehouse,utilities.etc.
 

Troyster

Well-Known Member
Apr 24, 2013
6,153
2,103
113
54
Terrace BC
Real Name
Troy Sims
Business Location
Canada
#98
If I charged a customer $1000 they would throw me out, call the cops and never phone me again
 

rob allen

Administrator
Staff member
Administrator
Sep 5, 2007
31,528
14,469
113
Va.
www.drynclean.com
Real Name
Robert Allen,Jr.
Business Location
United States
#99
If I charged a customer $1000 they would throw me out, call the cops and never phone me again
Showing up in your monkey suit should accomplish that goal by itself. :D


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