1k a day is ok but 1k per job is better!

Discussion in 'Salesmanship' started by rob allen, Sep 23, 2013.

  1. rob allen

    rob allen Administrator
    Staff Member Administrator

    Sep 5, 2007
    29,385
    12,771
    113
    Male
    President
    Va.
    Ratings:
    +26,040 / 82 / -0
    I don't get out often but when I do it's nice to show my techs how to offer protector and or deodorizer. I know if they can see me do it they will know it can be done. I showed him doing a 1 k a day is good but 1k per job is better which increases his pay dramatically.

    For those of you establishing your business remember you don't know unless you ask. Just throw out the works and let them decide if they want it or not. I went to this pest client who asked for an estimate to clean his carpets at the same time. I gave him an estimate for the works where I charge 1/2 total cleaning for deod and 1/2 for Teflon protector.

    I just figure worse they can say is no and I can go down from there. I believe going up on price is harder than going down on price. And I go down gradually not in large chunks. I say what if I gave you 10% off the whole works package? Would that work for you? That almost always gets them to opt inif they said no . This client said yes without discounting and we went to work and over delivered on quality and service. Then collected on the check and moved to the 2nd job with my tech knowing that 1k a day is ok but 1k per job is better. :)


    400 to clean
    200 protector
    200 deodorizer
    50 poly door mat
    175 general pest

    [​IMG]
     
    • Like Like x 6
    • Thanks Thanks x 2
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. Mikey34

    Mikey34 Well-Known Member

    Sep 23, 2011
    2,742
    515
    113
    va
    Ratings:
    +1,092 / 45 / -0
    That's a good morning!!!!
     
  3. dlshetler

    dlshetler Active Member

    Jun 10, 2010
    734
    227
    43
    Male
    Michigan
    Ratings:
    +514 / 1 / -0
    What did the deo service actually entail?
     
  4. rob allen

    rob allen Administrator
    Staff Member Administrator

    Sep 5, 2007
    29,385
    12,771
    113
    Male
    President
    Va.
    Ratings:
    +26,040 / 82 / -0
    There was no urine. But there was a dog coat odor smell. I mentioned that our deodorizer is an encapsulate and it will wrap around the odor and crush it. They liked that. I added a small amount to the rinse plus sprayed it on after with a 2 qt sprayer. Then we groom it in.
     
    • Like Like x 1
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. Frank DiGi

    Premium VIP

    Sep 3, 2008
    12,337
    2,675
    113
    none
    pa
    Ratings:
    +5,489 / 3 / -0
  6. jaymark

    Premium VIP

    Feb 8, 2011
    6,526
    1,692
    113
    PA
    Ratings:
    +4,126 / 25 / -0
    Whoo Rob is that how your invoices are worded, or lets say lack of wording?
     
    • Funny Funny x 2
    • Agree Agree x 1
  7. Mikey34

    Mikey34 Well-Known Member

    Sep 23, 2011
    2,742
    515
    113
    va
    Ratings:
    +1,092 / 45 / -0
    I like how he has TMF on his invoices
     
  8. rob allen

    rob allen Administrator
    Staff Member Administrator

    Sep 5, 2007
    29,385
    12,771
    113
    Male
    President
    Va.
    Ratings:
    +26,040 / 82 / -0
    There is a front and back. The majority of our services is on the back including the slip and fall agreement which they must sign before we start.
     
    • Like Like x 2
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  9. Responder

    Responder Well-Known Member

    Sep 16, 2012
    2,350
    558
    113
    Male
    Pikesville, MD
    Ratings:
    +1,027 / 5 / -0
    You need to raise your pest control prices ;)
     
    • Funny Funny x 1
  10. rob allen

    rob allen Administrator
    Staff Member Administrator

    Sep 5, 2007
    29,385
    12,771
    113
    Male
    President
    Va.
    Ratings:
    +26,040 / 82 / -0
    He does that quarterly and it takes 10 mins @ 2.00 in chem costs. Do the math on that one Chaim. :D
     
    • Like Like x 1
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  11. Responder

    Responder Well-Known Member

    Sep 16, 2012
    2,350
    558
    113
    Male
    Pikesville, MD
    Ratings:
    +1,027 / 5 / -0
    I know all about it... So was it water bugs or spiders?
     
  12. rob allen

    rob allen Administrator
    Staff Member Administrator

    Sep 5, 2007
    29,385
    12,771
    113
    Male
    President
    Va.
    Ratings:
    +26,040 / 82 / -0
    Both. Spiders are "natures natural pesticide". So there must be "bugs" for the spiders to feed on. By spraying for general pests usually rids one of spiders. We take it a step further and spray all room ceiling corners and window frames to make sure spiders stay away from those areas.

    Clients call them "water bugs" but really they are American cockroaches.
    Hope that helps.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  13. Responder

    Responder Well-Known Member

    Sep 16, 2012
    2,350
    558
    113
    Male
    Pikesville, MD
    Ratings:
    +1,027 / 5 / -0
    I understand... What is your go to treatment for "Water bugs" (which around here are either American or Oriental cockroaches)? We usually use granular baits in voids, glueboards, and repellant barrier treatment if they are coming in from the outside.
     
  14. Lars

    Lars Well-Known Member

    Apr 8, 2011
    863
    254
    63
    Male
    Owner
    CA
    Ratings:
    +528 / 2 / -0
    Nice Rob
     
  15. Bobby Brown

    Bobby Brown Member

    Dec 19, 2012
    76
    22
    8
    Male
    Ratings:
    +29 / 0 / -0
    About how many sf of carpet?

    Sent from my SAMSUNG-SGH-I337 using TMF Forums mobile app
     
  16. carpetman1000

    carpetman1000 Active Member

    Sep 10, 2012
    273
    72
    28
    Male
    Ratings:
    +94 / 0 / -0
    I've done a lot of $400 jobs and a maybe 15 $600, but never $1,000 from one job. Congrats that is really good. I'm just starting my second year so that gives me some goals to shoot for.
     
  17. Responder

    Responder Well-Known Member

    Sep 16, 2012
    2,350
    558
    113
    Male
    Pikesville, MD
    Ratings:
    +1,027 / 5 / -0
    If you offer upholstery or tile and grout cleaning it makes it easier to get the big ticket jobs that have multiple services on them. I have been doing this part time since the end of May and it looks like I tap out at around $600 unless I am completing multiple services. I have a few that are around there then one that jumps up above $1000 which was carpet and tile and grout at the same time.
     
  18. carpetman1000

    carpetman1000 Active Member

    Sep 10, 2012
    273
    72
    28
    Male
    Ratings:
    +94 / 0 / -0
    Responder that's awesome. I maxed at $600. Maybe it's me and not the customer. Maybe it's physiological and I'm scared to ask for more than that or maybe I figure I'm doing good by the $600 from one job. I have done floods for over $1,000, but never a servicing. I will definitely celebrate when i do my first $1,000 job and kudos to everyone that already has. I'm definitely not a high end cleaner as my prices are middle of the road. Heck Im rarely having $1,000 days. I had one Thursday, but it took me and my helper almost 15 hours and we were beat. I definitely need to figure out a plan for bigger tickets. Asking about tile and carpet protector EvEryTimE is something I definitely need to do. This is a good post. Very motivating. The more I hear about others doing big tickets the more I think I can do it more often.
     
  19. Responder

    Responder Well-Known Member

    Sep 16, 2012
    2,350
    558
    113
    Male
    Pikesville, MD
    Ratings:
    +1,027 / 5 / -0
    I also seem to max out around $600 which happened a few times. The $1040 job was a combo which is what did it. Went in for a tile and .

    What are you averaging? I'm averaging $253 right now (September) which I am trying to bring up by offering scotchgard protector and upholstery cleaning to every estimate which in turn will bring me for $1000 tickets.
     
  20. carpetman1000

    carpetman1000 Active Member

    Sep 10, 2012
    273
    72
    28
    Male
    Ratings:
    +94 / 0 / -0
    $250 is a good average. My average residential job is about $120. I don't charge alot, but I do heavy volume. I have a helper and we have our routine down packed so we can usually do a $120 job in a hour and fifteen minutes including set up and breakdown time.
     

Share This Page

  • About Us

    Carpet Cleaning Forum, Water Restoration Forum. Free information on marketing, truck mount repairs, bookkeeping, modifications, instructional videos, truck mount machines and accessory ratings and reviews for Cleaners all over the world!
  • Quick Jump

    Open the Quick Navigation

  • Like Us On Facebook

  • Carpet Cleaning Training

    The TMF team works very hard to keep this forum alive and ticking, we would appreciate it if you would become a Premium VIP member today.We'd really appreciate it!

    TMF ACADEMY TRAINING