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  1. Nev

    interlinksupply.com - Tread with Caution

    Once again I am having issues with interlinksupply.com. Their online shopping cart is a mess. Orders that qualify for Free Freight will get charged freight a few days later. Placed an order on 1/11/17 for $570 worth of cleaning products all with Free Freight. Then 4 days later a $142 charge...
  2. Nev

    Annoying Telemarketing Calls

    I don't know about anybody else but telemarketing calls are getting out of hand. It's frustrating to answer a call thinking it is a potential customer only to find out it's a telemarketing call tying up the phone line. Most are robocalls. After they call we block the number but they just resort...
  3. Nev

    She Said It Still Looks Dirty

    10 year old poly rug. Never been professionally cleaned. Made a night and day difference. She moved it onto the living room floor (pictured) and stated it still looks dirty down the middle. Explained to her that it was pile reversal and even showed her how the nap lies in different...
  4. Nev

    Spray On Tan + Doggy Oils = Flex Fire

    Flex Fire got a work out today. 2 dogs, lots of doggy oils, plus the daughter was using a spray on tan which was on everything. Not the greatest pics due to poor lighting but the carpet had spray on tan which actually left the carpets red on the lightly soiled areas (which wasn't much)...
  5. Nev

    Flex Fire

    Went to Columbus Oh to CleanServ to have my Sapphire Pro1200 looked over and purchased a container of Flex Fire. Used Flex Powder with Citrus Solv in a HydroForce as a prespray and Flex Fire mixed at 1 cup to 5 gallons of water and metered at 2. First pic is a 20+ year old berber never been...
  6. Nev

    Someone selling my van in the UK

    Found this gem selling on eBay from the United Kingdom! Not sure if this is a compliment or an insult. http://rover.ebay.com/rover/1/711-53200-19255-0/1?icep_ff3=2&toolid=10001&campid=5337618551&icep_item=172290405512
  7. Nev

    Defective Hydro-force Sprayers

    Is anyone else having this problem? This is my 2nd Hydro-force sprayer I purchased this year and both have developed pinholes in the insulated handle. This 1 pictured is not even 2 months old.
  8. Nev

    Filtration Soiling - What To Use

    I am looking for alternative products and ideas to remove filtration soil. Currently I use Traffic Slam with Boost All agitated with Dave's grout brush. Any other suggestions?
  9. Nev

    Why I Don't Work Saturdays

    I rarely clean on Saturdays... because this is what happens. So it is probably my fault it snowed. On the bright side, at least I made good money going out this morning.
  10. Nev

    Interlink Supply - No More

    Here is an example of bad business practices. Interlink Supply lost me as a client. Placed a phone order for HomePro Spotter on 3/30 for 16 cases. The offer was buy 14 cases get 2 cases free plus 1/2 price shipping for a total of $543.23. No problem, I purchased the same order in November...
  11. Nev

    Stain Zone - How to Remove Odor

    Has anyone used Bridgepoint's Stain Zone and know how to remove the odor from it? I had a nasty mattress with really bad stains on it. As a last resort I used Stain Zone and it left a lingering odor. Went back a week later and used Hydrocide Xtreme on it. Got a call today and stated after 2...
  12. Nev

    Snow Covered Roads. What Would You Do?

    Had a customer call with an emergency cleaning job. Accident on a sofa. Specifically asked if the roads were cleared and was told they were and this is what I ran into. Not plowed, packed snow with light cinders. Their house was another 8/10 mile up and down a hilly road and then tells me...
  13. Nev

    Snow Covered Roads. What Would You Do?

    Had a customer call with an emergency cleaning job. Accident on a sofa. Specifically asked if the roads were cleared and was told they were and this is what I ran into. Not plowed, packed snow with light cinders. Their house was another 8/10 mile up and down a hilly road and then tells me...
  14. Nev

    What is a MEG Veejet

    What is a MEG Veejet? I have a Gekko Grout & Tile Tool with the 5 inch head and it has a 1/8" Veejet SS Meg 1502. The problem is it only sprays directly below the jet and nothing along the outside edges. So the question is what kind of Veejet can I replace it with so it sprays out properly? MEG...
  15. Nev

    Coffee Stain on Wool Carpet

    I have a customer that spilled a hot freshly brewed pot of coffee on a wall to wall rug. The coffee left a 12 x 18 inch stain. It happened almost 2 weeks ago. Any suggestions?