One of my repeat customers decided to put a pillow cover on his linen sofa, and the cover transferred pink dye, any recommendations on how to try to remove it? I told him will most likely be permanent, but I want to see if some of you guys had bumped in to this same situation?
One customer called me asking about cleaning a Velvet Sectional, her cat urinated on it and wants to know if I can clean it.
I have cleaned velvet with solvent base cleaners, but never encounter 1 with cat urine, any advices on how to clean it and also treat for pet cat urine contamination...
This job 630 sf of tiles full of wax junk. I cleaned this and want to share my work with you guys, but before please tell me what is the best way to approach it.
Hello everyone, I do not do water damage, however I have a few water damage companies that call me to extract water with my truck mount in big water damage jobs because they don't have truck mounts only portables, I got called to do a job for a Macy's and I was there with one of my employees...
Hi everyone, I have been away from TMF for a while because I am really busy, and I understand if I don't get a fast respond, I am working on a bid for a commercial building in La, the situation is the last time we got rain the open hallways got wet and the carpet is 1 year old and now there is...
I have a project that started today. I got hired by a fire water restoration company to clean 29 apartments carpet and upholstery, they have hire me on the past to extract water from flood emergencies, can anyone help me please and give me an advice on how much to charge them for carpet cleaning...
I have a proposal I need to do for 640 sf of travertine with topic sealer on it, how much is a proper charge per sf? And the fastest method to remove the sealer? He wants an estimate for cleaning and removal of sealer only, and another one for all and polish.
Lately I have been booked 2 weeks in advance and is difficult to book more appointment because I only have a full time employee and a partime employee, this has been going on for a while, what can I do to not loose more leads because I'm so busy, any advice from the veterans.
Thanks Rob for such a great video, not only has helped us but has increase our confidence, 10 minutes before starting any job we talk to the customer and do a walk trough the hole house, ask for concerns they have, I talk to them of different stains in the carpet and set their expectations to...
One of my customers just call me now that they spilled red wine in their white microfiber sofa, how will I approach that, any advice. Can I use stain magic and iron?
How much should I charge?
I just got an aprove bid for a management company with about 500 buildings
And they are asking me for workers comp insurance, I only have liability insurance, can any one give me an idea of how much is workers comp per month with only one e mployee.
Hi there every body, I wan to know how long should a sofa take to dry like a microfiber material or corduroy, I normally use my scientific saphire upholstery tool and my truck mount, I don't use fans to speed drying. What should be a normal no speed drying time?
I want to thanks Rob and all the TMF staff for choosing me as a winner for the contrast before and after carpet cleaning picture, honestly I was not expecting to win, this new wand has made a huge difference for me. I have a rotovact but honestly I use my wand 80% of the time. Keep up the good...
What kind of discount do you give to your E3M customer base?
For example: Lady pays for a carpet cleaning service $279 total, than she calls you back in three months and there after she keeps calling you every 3 months for Total of 4 visits a year, besides she refers you to good 3 customers...
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