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  1. awratchford

    @Todd the Cleaner is in the hospital.

    Not to get greg started.....but my dad died last year from mantle cell lymphoma...it came from 20+ years as a golf course superintendent dealing with MONSANTO products. We all know it. And I absolutely agree about pigs. In my house it's mostly beef, some chicken and the only pork is the...
  2. awratchford

    What happened when I switched business models

    Up until January of last year, we were. Carpet cleaning company. Rugs, tiles, showers, etc. I grew tired of the constant screwing we were allowing to happen to ourselves by product manufacturers and truckmount manufacturers. Equipment costs are way to high in this industry vs what we can make...
  3. awratchford

    Is this cleanable?

    That carpet should have been ripped out and probably was allocated for such, seems a contractor is trying to shave thousands to make more profit......
  4. awratchford

    Nu buck leather or not

    I concur, I believe it is microfiber meant to look like leather, drillbrush with kleenrite upholstery spray (red label, has a ammonia base).
  5. awratchford

    Are you prepared for a recession?

    Since we dont clean anymore, strictly general contractor with a speciality in insurance claims we've been able to put back a good personal war chest. Secondly working on stock piling long term food supplies to last at least 3 years, some cash kept in a safe instead of bank. Supplies of propane...
  6. awratchford

    Tile Master on soot from grease fire.

    You did well, a good contractor or adjuster would have gotten all carpet replaced and all walls repainted though
  7. awratchford

    Bad adjuster

    I deal with the adjuster just long enough to get him to say yes this project is a go, but the xactimate report is done before he gets there. Then my argument is with the DESK adjuster not the field adjuster and as long as you have IRC 2015 code to back you and can prove everything you put in to...
  8. awratchford

    Regarding Termination by the owner.

    We have a legally binding contract that entitles me to 35% if you get stupid. I keep my attorney ready for such crap. Everything I do is done in writing, xactimate quotes, contract, punch tickets, everything. Copied to insurance and homeowner. We get a percentage of money before any work starts...
  9. awratchford

    Featured Aloha Dave's Final Days

    I'm deeply saddened to hear about Dave, this brings back painful memories of watching my father deteriorate and ultimately die of mantle cell lymphoma. We watched him wither way over 9 months last year. His one and only grand child (my daughter) was born in may last year and my dad passed in...
  10. awratchford

    How do I get rid from the Carpet Odor which sustained the Water Damage?

    Rule of thumb from doing insurance claims. If it squishes, it gets ripped out. Insurance will pay to replace it, why try to save it. 99% of the time I have ZERO trouble getting any all flooring replaced. Forget drying it out. Yes, dry out walls if not too wet, but honestly if the drywall is...
  11. awratchford

    Houston, we have a problem! (ehm, need advice actually)

    And I was being generous because this guy is new in the business. There's no way right out of the gate his average ticket is 500 or better so....too may free jobs
  12. awratchford

    Houston, we have a problem! (ehm, need advice actually)

    $60k machine.....$1k+ payment, average job being $175 that means the first SEVEN jobs you do every month are for free. Screw that noise. The sooner you start looking at your business as the number of free jobs you have to do every month, the sooner you tell equipment manufacturers and chemical...
  13. awratchford

    Quote/Bid help (marijuana biz)

    Actual answer, your hoses and tools will smell like a stinking pot head. Then your upscale homes are going to think you are a drug addict, at worst case high end homes don't want that nasty smell in their homes, in the end you lose money
  14. awratchford

    Quote/Bid help (marijuana biz)

    Walk away. Leave them with their own problem. Damn drug dealers
  15. awratchford

    Client messaged me and said...

    Walmart doesn't negotiate price neither does the doctor, or target, or Starbucks, etc. While I'll admit carpet cleaning prices are higher than they should be due to the equipment being much more expensive than it should be (but I digress). My price is set, period. Like it or leave it, I don't...
  16. awratchford

    What's the average chemical cost per job?

    Remember I don't really clean anymore. I mostly do General Contracting. So I might clean 2 carpets a month, and that's usually only as per insurance cleanup for after we've done restoration work
  17. awratchford

    What's the average chemical cost per job?

    It costs me $6.36 to make a full hydroforce, however it might take two weeks or better to use that (yes the mix will last that long).
  18. awratchford

    How much furniture do you move?

    Sounds like alot of extra manual labor for what....a few extra dollars. Not for me. I flat out refuse. I'm not killing my back or my knees and wearing myself out because some OCD bored house wife wants under her China cabinet cleaned. Call a mover, do it yourself. If it's a insurance claim, I...
  19. awratchford

    How much furniture do you move?

    There's absolutely no benefit to moving furniture, it puts you at risk, more time on project and ultimately is a waste of time if the furniture is going right back. NOONE WILL SEE CLEAN CARPET UNDER THE FURNITURE. This isn't rocket science. Your house, your furniture, you move it before I get...
  20. awratchford

    Fall and a record year?

    Our year has seen double in growth...the caveat is we now do very little carpet cleaning. Almost everything I do is GC work, 98% subbed out so I mostly just oversee subbs and sign new deals. We also have gone full cycle into complete insurance claims from dry out to tear out to remodel. I'll...
  21. awratchford

    Geez had to happen sooner later i guess.

    In regards to carpet. The court and insurance both will prorate the carpet based on 7 year life span. That's first. Secondly,. DO NOT ALLOW HER TO PUT A CLAIM ON YOUR INSURANCE. Whether you were wrong or not, she should notified you in a timely manner just as any "reasonable" person would have...
  22. awratchford

    Help with hard wood fast!

    In my market, sanding and refinishing goes for $2.50 sqft, plus my o&p
  23. awratchford

    Pro Advise Needed

    Do it right, or don't do it at all, but let me caution you this. When you start explaining your process step by step, I guarantee the potential clients' eyes glaze over and they zone out. They don't care and have other things on their mind. Make it simple,. Ma'am/sir. There's urine present, if...
  24. awratchford

    Blue spots appeared after cleaning

    You must have conflict in order to teach conflict resolution. When kids don't learn the word NO, don't learn to accept no as a answer, don't learn how to deal with conflict then you end up with entitled brats, who ultimately one day will come across someone who will make them come to understand...
  25. awratchford

    Would you do it again? if not what would you do?

    No. I would not. Definitely not. My business has evolved where now I'm more of a general contractor selling big rehab or construction projects, I make so much more money doing this than carpet cleaning WITHOUT all the work. My subs do the work, I sit back and enjoy life. I wish I had done this...