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  1. Nev

    Why is House Call Pro so glitchy?

    Did you post your issues on the HCP Facebook Group? The only time I ever lost the price was due to user error and forgetting to save the changes.
  2. Nev

    Does Anyone Have a TurboCat to Sell?

    Be careful if you ever use one with a truckmount. You will probably need a vac release. I had the upholstery one years ago and it melted due to too much vacuum.
  3. Nev

    PENS WIN !!

    @Scott W - Just watch more hockey. Guess you'll have to wait til next season or watch the NHL network. and it that confuses you, you can have a delayed offsides as well. now it's time for a 3peat! Go Pens!!!
  4. Nev

    Residential fools

    It was a rhetorical question. What you wrote is not what I stated. Getting an email or text is not the same as a phone call. You are correct as shopping habits are changing. I already have systems in place to allow for that. However, a phone call at 10pm on a Friday night and wanting their...
  5. Nev

    Residential fools

    I agree with you 100%. There are just those people that don't value our time or respect what we do.
  6. Nev

    Residential fools

    Are we a step above or a step below burger flippers?
  7. Nev

    Looking for a new steamer.

    I don't either. However, yesterday I used a vapor steamer with a towel for a red stain on upholstery.
  8. Nev

    Residential fools

    Then there are the ones that call 10pm on a Friday night and want you to come out and clean the next day... non-emergency. Usually they are the same type of customer which are fixated on low prices and look down on us as lowly rug scrubbers.
  9. Nev

    Looking for a new steamer.

    One isn't better than the other it would be more about convenience and ease of use.
  10. Nev

    Looking for a new steamer.

    You will not find a new Black & Decker steamer as it was discontinued. A similar one is made by Namco. Wagner makes a wallpaper steamer with a hose and plastic plate which works just as well at half the price.
  11. Nev

    Is TMF Academy down?

    It's working. I just signed in on my desktop.
  12. Nev

    Pro 1200 in 3500 GMC

    Are you running a 4.8 or 6.0? That could make a difference. But the question would be why it is happening now after you have using the van for a year.
  13. Nev

    Pro 1200 in 3500 GMC

    That doesn't sound right. Never had any issues running Pro1200's with Chevy vans. Even on high speed it is only running 1800 rpm.
  14. Nev

    Do you guys accept Credit/Debit Cards?

    HouseCall Pro. People spend more money when they can charge it.
  15. Nev

    Bio break

    Bridgepoint https://interlinksupply.com/index.php?item_num=CC18A
  16. Nev

    How to charge between waterclaw and topical urine treatment.

    Indeed, the logo is a knock off. It was originally created by Graphics D-signs. http://graphicd-signs.com/work/concord-carpet-cleaning
  17. Nev

    Insights on Truck Wraps

    I was a minimalist. Had a white van just with my company name and phone number, that was until my cousin asked if I was still in the cleaning business. I was like "what"?!? He stated he never saw my vans anymore. That's when I did a 180 and went with a full wrap.
  18. Nev

    Insights on Truck Wraps

    Indeed. However, they still did major advertising, it was just done by the franchises. A lot was done using telemarketing. But did you know they used to have an old Stanley Steamer car logo on their doors?
  19. Nev

    Insights on Truck Wraps

    check out Sign Zoo they made my wrap. https://www.signzoo.com/
  20. Nev

    Bio break

    I use Bio-Break as a prespray and Flex Ice as a rinse. It's my go to in most residential jobs. It also kind of smells like pancake/waffle syrup.
  21. Nev

    Insights on Truck Wraps

    A good wrap will get you work but you need other marketing systems in place to make it work really well. SS doesn't get jobs do to their vans, it's due to their massive marketing and branding.
  22. Nev

    Worlds most powerful UV light for carpet cleaners!

    Got it! My current one is on it's last leg.
  23. Nev

    Urine odor from grout....

    Have you used Unleashed in this situation and has it worked?
  24. Nev

    Urine odor from grout....

    I used Hydrocide Xtreme. Had some complaints with Liquid Alive about the smell especially in such a confined space. Regrout sounds the way to go.