Search results | TruckMount Forums #1 Carpet Cleaning Forums

Search results

  1. ryan81588

    Losing a large account

    if its a year though they will stay for the year or thats what I would hope
  2. ryan81588

    Losing a large account

    What I’m thinking is take $100 a month put in an acoustic t for the year. Problems takes money out of the pot for them, they quit no bonus, no show no bonus. I think this would help, but gotta charge customers more. They’d prob be happier though with less turnover
  3. ryan81588

    Losing a large account

    Wow! If they are going to pay that then theyve gotta be getting around 28-32. I was at 13 after I put everyone in place. If my customer would have been willing to double their budget I coulda put a manager making 3-4k per month just to watch the cleaners. I know you are just assuming but that...
  4. ryan81588

    Losing a large account

    If it takes that much oversight I wonder whats left for the people doing the work?
  5. ryan81588

    Losing a large account

    Large accounts I consider above $5000 in revenue, this was a 7k per month account. Unfortunately with all the extras my customer demanded of me I was only keeping around $1600 per month and that would end up with about 300 being profit the rest was over head. It should have been around $3300 per...
  6. ryan81588

    Losing a large account

    The main promise was a VP to oversee the manager, a manager to be in the building a couple times per month to manger the night area manager who will be in 2-3 times per week to manage the site supervisor who will manage the sub contracted company to do the work. Im not sure that will ever happen...
  7. ryan81588

    upright vacuum choice

    Nah not taking about the online guys. I’m talking about local distributors like we have Kelsan here in town, then there’s dade paper, Home Depot pro services is now nation wide they have good pricing and good customer service. Usually like to deal with a local salesman so if something messes up...
  8. ryan81588

    upright vacuum choice

    You can get these for like 399 from a good Jan sand supplier
  9. ryan81588

    upright vacuum choice

    We have a crap ton of Windsor s12 and a few Xp12. The xp 12 do a better job but the auto adjust break a lot. If your gonna use it yourself then the xp is great. Never sucks up a rug and when I use them to pre vac for carpet cleaning I get almost no grit showing up in my filters. Pro team back...
  10. ryan81588

    Losing a large account

    Exactly!! Im pretty sure they are a little more expensive than we were but definitely a suit wearing big company sales guy. His last words to me today were if this guy doesn't work they'll send me another manager. Ive talked to a few others around about this company and they seem to agree the...
  11. ryan81588

    Losing a large account

    My model was over staff the building and have someone walk through at the end of the night or first thing the next morning and take care of any issues they find.
  12. ryan81588

    Losing a large account

    That’s what I’ve always been told by customers. He’s bringing I a large national franchise company whose model is the company manages and the work is done by sub company’s. City wide is the company. From what I understand they have a VP, facility’s services manager, night area manager and site...
  13. ryan81588

    Losing a large account

    I was talking with a facilities manager today who we are losing a contract with, and he told me the reason we were being terminated. He doesn’t feel We have the management piece of our business in place. Said that we shouldn’t have the owner in managing filling in and doing specialty work. That...
  14. ryan81588

    Sales and Marketing

    I’ve been sending sales letters with promotional items in them like pens and coasters. Letter openers and stuff like that. Spending over $400 on a mail comparing to around 300 business I know use my service and I have the right persons name. It’s getting expensive to send this stuff and not get...
  15. ryan81588

    Ok so its ben 10 years Rob Allen do you ever plan on delivering my website?

    Ok, Im very aware that I received this, Wes told me this was not my website that I could use to get uploaded to my domain. We spoke on the phone after the email and he said someone would be getting back with me. Can I use this link to get the page up? My original contact date with Jessie was...
  16. ryan81588

    Text Marketing

    #HeyRobAllen
  17. ryan81588

    Ok so its ben 10 years Rob Allen do you ever plan on delivering my website?

    So 10 years ago I had cleaner designs develop a website spent $1800 on it. It was literally crap never got delivered and never got it finished to my satisfaction. About 2 years ago I called in to inquire about getting it finished or delivered and never got a response. Back in late 2018 I called...
  18. ryan81588

    Sales and Marketing

    finding the person is the easy part. Connecting it the hard part, how often should you call them/contact them. Leave a message or constantly call them trying to get to talk to them. My current plan is 2 times per year send a letter in the mail to everyone on my list with a small promotional...
  19. ryan81588

    Sales and Marketing

    Commercial facilities. Schools, Office buildings, Doctors offices, Banks, Industrial, Church's
  20. ryan81588

    Sales and Marketing

    Hey guys just wondering what your sales process is. How often do you contact potential customers? Do you leave voicemails? Do you just keep your name in front of them? How much is to much?
  21. ryan81588

    Is the janitorial business even worth it?

    Not sure this would work in a school. Have you tired it there?
  22. ryan81588

    Is the janitorial business even worth it?

    Originally thats how my Dad built up the business, but over time we focused only on the janitorial. I wish he would have kept the Carpet Cleaning business going before I took over.
  23. ryan81588

    Is the janitorial business even worth it?

    How large are the accounts you do compared to them?
  24. ryan81588

    Is the janitorial business even worth it?

    That’s my thoughts. Idk how long it will take to build up the carpet side. How long did it take to build your carpet side ?