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  1. crash1big

    Life......

    Last Saturday I gave my daughter away in marriage. We were really close. She managed my business(s) and we were best friends. Giving her away was one of the hardest things I've had to do. He waited a year (at my request) before they started courting (hands off) and it gave everybody time to...
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    Speaking of discount........

    ......and customer asks for a discount! I'm like whaaa...?? :eek: You lucky it's not double.
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    Pro 1200 in 3500 GMC

    We've been running our 2016 Pro 1200 for a year now. We've had the van in two times in the last month for ignition issues. Apparently the engine gets hot enough to melt the tops off of the spark plugs. So the dealer replaced 4 plugs and 3 wires. They told us when we clean to run with the...
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    Bought Another One

    The other 1200 I bought last year runs well enough that I bought another one..... Now I need to finish loading it up. :)
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    Opinion on worth.

    I had a local carpet cleaner call me and ask if I was interested in their 2008 Hydramaster direct drive in a 2008 chevy 1 ton extended. I told them no because I just bought two new direct drives. She told me that the machine has something like 117 hrs on it and the van has like 7k miles. She...
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    Oh the mold...

    Got a call from a customer to go look at a house they own but don't live in. They said the tankless water heater had a leak. I estimate that the water heater was kicking out hot water for over 40 days. They went through 115000 gallons of water. Remediation will be between 27 and 30k. Build...
  7. crash1big

    Bed Bugs......

    I got a message from the office that a property manager asked if we could clean some carpet in a unit along with a pillow top mattress. " It's occupied and It has bed bugs but I will be treating it." Initially I told them no. Then I decided to call the manager myself and talk to him about the...
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    They're baaaack!

    Hello Good day this Roo Harry Actually am relocating from my old house from California down to your city and i would like to know how much will 10x14 rug cost for cleaning and actually i have 15 rugs of that, can you do the total calculation for the cleaning for the 15 wool fiber rugs ,sized...
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    I ruined her furniture.?

    I had a lady call and claimed that the steam from our machine ruined her furniture. She said the first time it happened; she didn't know what it was from. The second time it happened; it was after we had cleaned. So she called a couple of days ago and asked if we used any other methods to clean...
  10. crash1big

    Odd job.......

    I get a call for a flood job. Nothing too special. Had to do a pack-out and dry down. A real nice lady who's husband was dying of cancer. 2nd day on the job I ask when she needs to go to the hospital to visit and she tells me that he is home. The doctors gave him 2 weeks to two months to...
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    Missed it by 2 minutes....

    So my son is out doing his usual rounds and gets a little behind schedule. Instead of calling and letting the customer know he will be a smidge late; he just skips it and heads over from his previous job. He was to be there between 11 and 12 o'clock. The customer calls at 12 on the button and...
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    What the mills say

    What do you guys think about the recent article in Cleanfax about the mills not liking bonnet or rotary cleaning (cimex) (page 11)? I thought the verbiage was interesting. Most indicate that rotary type cleaning WILL void the warranty.
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    What some people will do.

    SO A guy comes in to make application the other day while I'm out of town . I start looking over the app and see that he worked for another carpet cleaning company for a while then I see that he has his own carpet cleaning company. He puts this on his application. I'm like... ???? o_O...
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    I have ants.

    Since about march, everybody I know has had an ant problem. My house and shop both have them little critters crawling around. How do we get rid of these little pests @rob allen . One drop of honey and viola.....bugs!
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    This was fun

    We had a water job from a broken frost free pipe.... About a thousand sq ft of stuff; to pack out...so we got one of these>>> It took a crew of 5 one day to do pack out and tear out. It took the insurance company 6 days to send an adjuster before we could start work. It went from Cat1 to Cat...
  16. crash1big

    Running the numbers....

    Well we've been busy trying to gain ground over the last year. Thank you cards, reminder cards, a little more advertising. Something must be working. The first quarter of this year we are up 63K over the same time last year. That's across the three companies. Cleaning, flooring and...
  17. crash1big

    Funny what we run into......

    My son just texted me pics of his next job..... ....and then this in the garage There are people living in this house!
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    We got shut down........

    Last night we had a restaurant to do. We normally start around 9pm. About thirty minutes into it the police show up and tell my son we might need to stop cleaning; they had a complaint. They showed up a second time and said "shut it down or pay 750.00 and shut it down anyway". Some lady who had...
  19. crash1big

    Back in the day......

    When I was 16 years old, I would drive about 5 hours south and visit my cousins in the summertime. My uncle had a small carpet cleaning business and I ended up helping him out while I was there. Year after year I'd go visit and then end up helping to make a little spending money while I was...
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    Leadsbyfone

    So I signed up for leads with these guys but I'm wondering about some opinions with regard to the mini website they built. They have the usual stuff like my Logo and general information but then they put the BBB logo on the page and I'm not a member. Next they put 1 year guarantee on flood...
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    New install....

    Started installing the 1200 today.
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    Another great review....

    I just copied and pasted this..... Justin Geiger in the last week I've used Stanley Steemer in the past because of their affordability, but they've always done a so-so job in my house. I thought I'd try a local company and pay a little more, and boy was it worth it! There was a very worn...
  23. crash1big

    Rag rugs.

    What is the deal with these? I can't remember if I've ever cleaned one. Tips? Tricks? Cautions? Anyone?
  24. crash1big

    Drug testing and background checks.

    Any of you do these before you hire? I seem to remember talking about this awhile back. I had a lady come in a few weeks ago to put in an application for our building maintenance company. She seemed real eager and kept saying how good of a job she would do. I appreciated her eagerness but at...
  25. crash1big

    Just when you think you've seen it all.....

    Got a call to clean a car..........because a person died in it..............in MAY! I got the call 4 days ago. :eek: They are going to replace the seats and carpet but the body shop won't touch it until its cleaned first. Apparently the deceased threw up when they died. I quoted 900.00 w/o...