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  1. J

    PITA Customer Experiences

    Having been a business owner for 12 years now, I’ve learned (In my experience) the majority of customers are great! But boy do the bad ones stand out. What are some of your more interesting customer experiences? (If there is already a thread on this I apologize) Just had one recently.. Had a...
  2. J

    Lost a job today..

    Well, actually it was yesterday. I had a lady reach out to me to get a quote to do tile cleaning and a few sofas. I gave her a pretty decent price on everything and told her we could come out tomorrow (which would have been today, NYE). All seemed well until I got a message from her a few hours...