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  1. K

    Engineered flooring nightmare - what would you do?

    Thanks!! I appreciate all the responses!
  2. K

    Engineered flooring nightmare - what would you do?

    That's what I told him and that's what Bona said. It should take a few weeks at most, a month is pushing it. We've agreed to remove the sealant for free but he's expecting us to put a new flooring through our insurance. He of course keeps insisting that he's had "professionals" come out and...
  3. K

    Engineered flooring nightmare - what would you do?

    Customer originally says they have unsealed real hardwood that was recently installed. First hired us to remove a stain that no one else could (including the manufacturer supposedly). Tech tested an inconspicuous area and tried the polish before treating the stain. Stain was removed polish...