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  1. Scott W

    How Far Are You Willing To Travel?

    Our company normally traveled about 25 miles, necessary in a rural area. Over 38 years, there were rare instances where we traveled much further, a few times over 300 miles. We had minimum charge that varied with the distance. Two or three times per year, we traveled 60 to 90 miles for regular...
  2. Scott W

    Quick question about mildew smell

    When the low bidder fails to get the job done, they may be calling you.
  3. Scott W

    Quick question about mildew smell

    If there is an odor then there is moisture present. Ventilation (or perhaps an air filtration device) to remove existing odor molecules in the air along with steps to dry out the source of the odor will be needed along with the cleaning. Encap cleaning should work fine for the appearance of the...
  4. Scott W

    Seattle area carpet cleaner

    I will pass along your contact information. Thanks.
  5. Scott W

    Seattle area carpet cleaner

    I am looking for a carpet cleaner(s) to recommend to a disabled lady living in the Seattle area (zip code 98125). I understand she has two cats. Likely urine issues although she says she has inspected carpets with a black light and amber goggles and only found hairballs. She is a fan of enzyme...
  6. Scott W

    New bonnets

    Total for the 3 boxes of pads is $244. Shipping would be about $30 depending on your zip code.
  7. Scott W

    New bonnets

    I did not see a Facebook message. You can email me scottw@bridgewatercorp.net or a PM here on TMF
  8. Scott W

    Recommendations of good companies to get on their approved vendor list

    Guardsman is a fair to good company for upholstery work. I don't completely trust any of the carpet middle man companies or as Rick calls them "MMM" or 'Maintenance Middleman Mafia."
  9. Scott W

    Tony Dang had a stroke over the weekend

    Hoping Tony has a full recovery. He made some good products.
  10. Scott W

    New bonnets

    These are from John at Bonnet Pro. I know some are Iron Man. I think they all are, but have not opened every box to be sure.
  11. Scott W

    New bonnets

    @MikeGaure
  12. Scott W

    New bonnets

    It took me a while to get someone into the warehouse and weigh the pads to determine shipping costs. When we finally got in to do this, the weight of some boxes was not right. So, we open a few to check what was inside. What I actually have is: 2 pads in one box of 19 1/2" pads Total weight...
  13. Scott W

    Bloody blood

    There are a number of good disinfectants for this situation. If you are in Mama Fen's area, stop in her store. I am sure she will have something in stock. Also available at any Interlink Supply location. I would not advise bleach nor anything from the big box stores.
  14. Scott W

    New bonnets

    update
  15. Scott W

    How would you clean this

    Casinos are generally very large areas. For large open spaces and encap methods, 5 cents can still be profitable. 12 cents can be OK for HWE. But, I would never suggest those prices for residential or smaller retails areas.
  16. Scott W

    Start up Restoration

    Great advice from Mama Fen above. Follow that closely, although I might have a few more large and extra large dehus and fewer of the medium size. Take a Water Damage Restoration Technician (WRT) class. Depending upon where you are in Georgia, we offer classes in Greensboro North Carolina...
  17. Scott W

    How would you clean this

    Identify the fiber. Casino carpets are often wool. This may present issues with drying times, shrinkage, browning and more. Wool often cleans up very well, but any carpet that has been neglected for years will have an accumulation of soil. Wicking will be a problem. You may need to make...
  18. Scott W

    Cat stains! Help! What chems do I use to remove the stains.

    Each case is different. Often some of the odor is coming from places besides the carpet. Maybe cushion, maybe subfloor, baseboards, furniture, HVAC system, any porous surface that can absorb and later re-emit odors. If you like some deep training on the subject, my manual on successfully...
  19. Scott W

    Engineered flooring nightmare - what would you do?

    You definitely need to hire a professional flooring inspector. Preferably one who specializes in wood floors. I know 6 or 7 great guys around the country. You can also go to the trade association website www.nicfi.org and check there. An independent inspector can test the floor for various...
  20. Scott W

    Browning treatment brown ring appears during drying?

    There are several types of browning treatment. It is helpful to know which one or at least which type you are using. Some use acids. These are usually the cheapest browning treatments and not always effective. Some use mild reducing bleaches, general sodium sulfite or sodium metabisulfite...
  21. Scott W

    Reappearing Stains

    Bonnet clean either with the acid as Todd suggested or an encapsulation product. Keep the level of moisture low. I prefer Bridgepoint's Encapuclean O2 for this type of job since it has the hydrogen peroxide whitener.
  22. Scott W

    BOOST this BOOST THAT...What a CROCK!

    Before knowing if the carpet would benefit from adjusting the pH, it is very helpful to know what the current pH is. I would have tested pH with a meter early on before deciding on the best course of action. Browning can result from several different things. "True browning" usually refers to...
  23. Scott W

    A little help for an odor issue in MY basement

    I would suggest Fiberlock as a sealer for concrete floor and block walls. FiberLock 6000 is a mold resistant coating. You can add tint to it as one would wiht paint to have colored walls. https://interlinksupply.com/index.php?item_num=1607-1589 There is also a version of Fiberlock that is...
  24. Scott W

    Nu buck leather or not

    Appearance looks like microfiber or maybe very worn and abused aniline leather. Interlink Supply does have a nice 4 page basic leather cleaning guide. It explains tests to determine each kind of leather. Also watch for my series of articles on leather cleaning coming soon in the new Interlink...
  25. Scott W

    Curtains Red Dye Bleeding

    Looks like a Jacquard type weave. Some of the red from the back has bled through to the front. Rug specialist is still a good idea. For doing yourself, I would follow what the stated above but add vacuum to the back side of the fabric at the point you are working on. The small Water Claw...