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  1. fittlebug

    HouseCall pro tactics

    Guys - Lighten up. Like I said they have a good program. There is nothing wrong with the software ( as far as I can tell) It's the tactic of unprofessional pressured sales calls over and over that I was talking about and others tell me that they constantly get. This anyone should want to change.
  2. fittlebug

    HouseCall pro tactics

    Well, I just met Billy. Billy wouldn't tell me who he was until I was ready to hang up. Billy sounded like he was from the south side of Chicago and spoke with a deep gangster accent. Imagine my shock when he finally admitted that he was from House Call Pro and calling from San Diego. Now I know...
  3. fittlebug

    HouseCall pro tactics

    Yes pictures are helpful, we offer the ability at 3 stages of the online sales cycle to present pictures, text, html, and videos as well. Those stages are what we call the Category(carpet), Sub Category(area, room, sq feet, etc) and the Service Area - (clean, protect, etc) The ability to answer...
  4. fittlebug

    HouseCall pro tactics

    HCP - Not that I am aware FittleBug - See the other posted image... midway down . Also you can set "who" does what services and set minimums to different amounts based on categories . ie. you might want wood of marble to be a larger minimum. and yes you can share that you only do home and not...
  5. fittlebug

    HouseCall pro tactics

    HCP - NO FittleBug - Yes With FittleBug - Each employee can have different hours of operation
  6. fittlebug

    HouseCall pro tactics

    I KNOW I can help your 30 years old company with REAL-Time scheduling. Call me at 630-444-2000. It sounds like you have discovered the flawed results of a form. Forms don't empower, or the airlines would use them! lol Consumers demand real-time; they have figured out forms and know how to use a...
  7. fittlebug

    House Call Pro Online Booking

    Allied - So Sorry for the delay. We have been busy and haven't checked back here much. When you place an order in HCP on their Calendar and save it - it goes out to your GCal. If you have numerous employees, call the calendar events will go out to the "same" calendar in GCal called...
  8. fittlebug

    Gaining property management accounts

    A client suggested that we build something for the PM's - so we did: Tres out of Texas suggested that Property Manager and others are a potential large market for his industry of carpet cleaning. He has property manager clients that he cleans rental properties and more for on a regular basis...
  9. fittlebug

    Advice on getting new customers

    For commercial - I found that it you pound the pavement in the long run it's the best. You gotta be different or you're the same and might as well stay home.
  10. fittlebug

    FB How many of you have your prices on your website? Does it help?

    Really Rob? This is so contradictory to the whole HCP concept TMF promotes (with good reason btw) using their business model and their more recent Yelp relationship. I know that you don't know me well, but now might be a good time to get to know each other. I am going to post "just one" image...
  11. fittlebug

    House Call Pro Online Booking

    You mean like this? and the calendars of EACH INDIVIDUAL truck calendar can sync into FittleBug. Very flexible... oh and you probably could maintain both South Bend and Nashville off the same FittleBug.
  12. fittlebug

    Housecall the future

    Shane - Allow me to address your concerns: Dont get to speak with people and feel them out - Your Time is money. Collect a security deposit with online real-time booking. Money is Money... direct them to a time slot you want - Distance Incentive... . Distance Deny... Can end up with 2...
  13. fittlebug

    FB Listing your prices online: good idea or bad idea?

    Respectfully - That's old school! If techs wanted to be in Sales, they would be in sales. Some are good at it by nature, but not most. Maybe they should review the 7 Basic Habits of Highly Effective People. Not. Concentrate on what you clients want and what your employees do for you. Don't make...
  14. fittlebug

    FB Anyone having any luck, good or bad with online booking? Through any site/app? Number of jobs you

    Antonio - I asked one of our clients after his second year - "How many cancellations did you have"? His answer was "zero". When people have skin in the game they tend not to cancel. Also, they feel more comfortable that the time they choose online is "actually" theirs! (another big problem of...
  15. fittlebug

    Suggestion for HCP

    Ironically - FittleBug.com was built in St. Louis ! LOL Respectfully will never work for you or others that can't squeeze a 5 hour job into a 1 hour block of time. It's a form, not a "Real-Time" approach based on "actual" times that it might take you to perform services. Here's a blog I posted...
  16. fittlebug

    Suggestion for HCP

    Todd - Ultimately the success of any Online Booking tool is the marketing done by or for your own company. If you tell people that they are empowered to love you the other 16 hours (5:00PM to 8:00 AM) of the day then you might just pick up more clients. I can tell you when I started FittleBug I...
  17. fittlebug

    Suggestion for HCP

    Remember Rolandal - Missouri is "The Show Me State" ;)
  18. fittlebug

    Suggestion for HCP

    It was posted here with HCP... "right now the Online Booking is configured to look at all open slots for all technicians that are turned on for online booking. You can't currently setup each tech on a different schedule (that will come in the future). My suggestion is if you are worried about...
  19. fittlebug

    Housecall pro and yelp integrated pilot

    I don't know your name, but I would suggest that you are incorrect and should start thinking seriously about how to reach them... This year they will have more buying power than the biggest group of people Baby Boomers (us)...
  20. fittlebug

    House Call Pro Online Booking

    First my apologize for the lateness of this post. Second HCP or any other software will never do "everything" that a person might want. Having said that... Our software does do the things that people are discussing here: multi-truck, travel times controlled by zip code, and other built in...
  21. fittlebug

    Answering Services/ Scheduling

    Actually Zip Codes is exactly how we do our real-time booking. Based on your message I read there are a few things that would solve your concerns. One is to assign "just" certain zip codes to certain trucks, so they would never be able to book you across town. Plus each zip code can have a...
  22. fittlebug

    Answering Services/ Scheduling

    Full Circle hasn't been around for a couple of years I believe. Regarding your after hours and weekends goal - Boy, that's what I originally thought would happen as well. BUT, believe me people book in real-time at every hour of the day on every day. I would be more than happy to show some...
  23. fittlebug

    Answering Services/ Scheduling

    There used to be one called Full Circle (no longer); There is one called Perceptionist. Not sure if they are still around, I think so. I would read Jeff Cross article first... http://www.cleanfax.com/equipment-and-tools/on-demand-real-time-ordering/ and give that some strong thought for your...
  24. fittlebug

    What Online Video Advertising Have You Tried ?

    I didn't know that was stock (?) I saw that one yesterday from a California cleaner. It might have been a variation, but similar, same actor and story line. I actually made a actored video to explain www.fittlebug.com about 8 years ago. They can be helpful, but there's nothing wrong with a...