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  1. J

    Why did they call a carpet cleaner to replace ceiling tiles? Boss Facility anyone heard of these guys recently

    I sent her my best attempt at a polite email "no thank you go away letter" this is what i sent..... Please remove me from your list of vendors. The more I look into boss facility the worse your reputation is. Especially your payout department. In the information, you sent it already threatens...
  2. J

    Why did they call a carpet cleaner to replace ceiling tiles? Boss Facility anyone heard of these guys recently

    In their emails, they kept asking me for an hourly wage. I don't know any carpet cleaners who would even think of working by the hour. I know if i did what id charge would choke a horse just on principal and I'm not even high end. The said in the paperwork that their NTE not to exceed is...
  3. J

    Why did they call a carpet cleaner to replace ceiling tiles? Boss Facility anyone heard of these guys recently

    Just got a call from Boss facility services in new york. They are so desperate for contractors they actually called looking for some to replace ceiling tile in a local dentist office. Which i explained is not something i do. She said she couldnt find anyone. SoI printed off paperwork and was...
  4. J

    Wendy's

    I did a lot of work for a dennys franchise based out az. It was a recurring monthly job for 500 always horrible and nasty. But it was dependable money on a lot of slow months. The gm was always great but the franchise holder corporation was always horrible to deal with. The sold-out that...
  5. J

    Geez had to happen sooner later i guess.

    I will post more as I find out. I really am sharing all of this so that everyone can see and learn from this silliness. I honestly believe the majority of us do our jobs and doing everything to do our jobs the best we can.
  6. J

    Geez had to happen sooner later i guess.

    OK GUYS OFFICIAL UPDATE FINALLY HAVE SOMETHING TO SHARE. Insurance is going to deny I got the adjusters report finally. Insurance company is actually standing behind me on this one. I posted the edited report i got i just took out names etc. Cant believe she actually claimed oi ruined her...
  7. J

    Geez had to happen sooner later i guess.

    Never noticed that not everyone uses there real name. Id feel like a stripper if i used an alias. oooh i know shouldve used bbcleanmachine. geez that sounds goofy
  8. J

    Geez had to happen sooner later i guess.

    what i said was i looked a couple threads on m"s board and just got tired etc.
  9. J

    Geez had to happen sooner later i guess.

    I have to agree I haven't posted a lot on this forum. I looked at %!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**!%!*@%%**! and just got tired from reading a couple threads. You know the kind of tired you from listening to people who actually believe their own bs. lol. Preliminary talks with the insurance looks like a definite denial...
  10. J

    Geez had to happen sooner later i guess.

    Yes they are and there are ways they can check im registered with my state so im sure it wasn't hard for them to double check
  11. J

    Geez had to happen sooner later i guess.

    Ok, guys, this is the official update. Did the job on Friday. She called me on Monday. Tuesday an ambulance chaser attorney calls me wanting my insurance info. ( You know the ones on tv who sue for big money in car wrecks ) My attorney (on other matters) advised contacting my insurance so that I...
  12. J

    Geez had to happen sooner later i guess.

    Yeah this thing is full red flags. yes carpet powder yes puppy. carpet wasnt even really dirty. and without a doubt ive got tire marks from the big yellow bus.
  13. J

    Geez had to happen sooner later i guess.

    On my website says im insured is probly how i was targeted.
  14. J

    Geez had to happen sooner later i guess.

    Guys i really a[ppreciate all the replies. And I will reply to each. I'm booked all day last job at 830 so I will reread and reply tomorrow. But to answer a few yes there was carpet fresh. Yes, a puppy. The carpet was actually fairly clean. My helper( my son) physically spot checks the carpet...
  15. J

    Geez had to happen sooner later i guess.

    Did a job on Friday was done and out by noon. The customer was happy tipped $5 not much but still implies happiness. Got a call from her today the following Monday at 1 pm stating her carpet smelled soured and was going to have to be replaced. She had Stanley steamer come out Monday morning...
  16. J

    Customer Service Experience With Equipment Suppliers Sprayer Depot, Steambrite, Rotovac

    The best breakdowns happen at the worst time.
  17. J

    Who else has horror stories the younger generation can learn from and ol guys can laugh at?

    From time to time we all get in a situation that tests what we are made of. A while back I was called to do a job for a repeat customer. Not only is a repeat customer but she is honestly nice. While cleaning her carpets she told me she had to leave to meet her husband. I try to avoid this but...
  18. J

    Customer Service Experience With Equipment Suppliers Sprayer Depot, Steambrite, Rotovac

    I own and operate a single van carpet cleaning company in southern Oklahoma and northern Texas. The majority of my customers are smaller houses a lot of rural areas I run an 80-mile radius. The first carpet I cleaned professionally was over 20 years ago. I do a lot of what I consider "meat...