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  1. Matt Strader

    Follow up marketing to past customers.

    I feel ya man. I started using them, stopped and then went back. I don't like change and theres a few things that I found to be easier with the way I was doing it before HCP. Overall I am glad I went back because there are some options that I really do like and make it easier for me.. i.e. Auto...
  2. Matt Strader

    TMF Courtesy Door group buy

    Does it render the door's usage?
  3. Matt Strader

    Lead services

    I've been talking to HomeAdvisor- I haven't made a decision, yet. I read some stuff on here, both pro and con. Anyone else have any input?
  4. Matt Strader

    TMF Courtesy Door group buy

    I don't understand how the door works. I understand the concept, but functionality is escaping me. Can you open it? Is it hard/flexible plastic? Are the hoses tapped to the threshold?
  5. Matt Strader

    Acid on raw coquina tile

    Sent from my iPhone using TMF Forums
  6. Matt Strader

    Prochem Legend chemical pump problem

    ********solution******** So I replaced the the three way on/off valve, the flow control meter, and the diaphragm in the pump. None of that worked. It ended up being the meter itself. Must have had a crack somewhere and was sucking air. Sent from my iPhone using TMF Forums
  7. Matt Strader

    Satillo Tile

    Be careful using water on clay. Sent from my iPhone using TMF Forums
  8. Matt Strader

    Database

    Just curious what you guys are using to store your customer info? And why do you like the one you use? Is there something you'd like to switch to? Sent from my iPhone using TMF Forums
  9. Matt Strader

    Help

    Shane!!!! Sorry to hijack, just wanted to say hi. And second what he's saying. Sent from my iPhone using TMF Forums
  10. Matt Strader

    Oh its just one room......

    I've realized my truck isn't making money by sitting in the driveway. So if it's slow I'll bend the rules, but I always let them know it's not typical and these might not be the prices next time. It all depends how busy I am Sent from my iPhone using TMF Forums
  11. Matt Strader

    Satillo Tile

    Mexican tile can be a tricky thing sometimes. Most of the time they are a head ache for me. So I charge upwards of 2.25sqft for it. In some cases 3.75 Sent from my iPhone using TMF Forums
  12. Matt Strader

    Help

    Looks like someone put a color sealer on the grout. If that's the case the color sealer came off when you cleaned it. Tough thing to deal with. Is the customer complaining? Sent from my iPhone using TMF Forums
  13. Matt Strader

    Looking for a chem

    Scott Warrington had said that the amount of acid that comes through isn't significant enough to neutralize the prespray. I remember him saying that at some point. And just out of curiosity, is this the belief across the entire TMF community, or just a select few? Sent from my iPhone using...
  14. Matt Strader

    Looking for a chem

    Can you elaborate? Sent from my iPhone using TMF Forums
  15. Matt Strader

    Acid on raw coquina tile

    So I cleaned a pretty sizable house yesterday and the guy told me that he'd had one other guy come out before me. Then he pointed out that this guy had used acid on the grout. Well obviously that was a horrific idea, and the acid got all over the stone too. He allowed me to try a couple of tiles...
  16. Matt Strader

    Looking for a chem

    So I like using an acid as a rinse when cleaning, but it seems to be expensive compared to the powdered alkaline rinses (I use dry slurry). I was wondering if there is a product that is acidic but in powder form. I feel like the powders are cheaper. And they're easier to keep around. 1 bottle...
  17. Matt Strader

    Prochem Legend chemical pump problem

    My life has been a whirl wind the last few years. Got married and divorced, had an employee embezzling money, had two different partnerships go bad, one of which was with two close friends to which we are no longer. The list goes on. That was just the last 12 months. And to be honest, I'm...
  18. Matt Strader

    Prochem Legend chemical pump problem

    So far so good. That seems to have solved it. I'll know for sure after tomorrow, when I can run it all day and make sure it doesn't lose it's prime. Sent from my iPhone using TMF Forums
  19. Matt Strader

    Prochem Legend chemical pump problem

    I'll give it a shot Sent from my iPhone using TMF Forums
  20. Matt Strader

    Prochem Legend chemical pump problem

    The chem pump is not feeding chemical. It keeps filling with air. I have two valves coming off the truck mount; one for my solution line and another for mixing chems and rinsing stuff. When I prime the chem pump it pulls the air out and I can turn the valve that is for mixing on, and the chem...
  21. Matt Strader

    How many jobs are you scheduling by text?

    I will anyway someone wants to do business... The more convienient it is for them, the more likely they'll use you again. I take text and emails weekly.
  22. Matt Strader

    Check this out

    Hey guys, it's been a while. I've got my carpet cleaning business running itself, for the most part. And I've been able to start a new business, which I am very excited about. I started a website selling reusable electronic cigarettes. They are very high quality, and have helped lots of people...
  23. Matt Strader

    Glides

    Got an email from Ken about ordering a glide. Well I need one. So I asked him some questions and realized he either doesn't give a crap about selling them, or is just not a helpful person. So, is there anywhere else to buy them?
  24. Matt Strader

    Got a Scam email

    HELLO, It will be a great pleasure working with you, My name is KATE SIENNA and i am hearing impaired, hope your business is going on fine. kindly get back to me if you can do a better job on carpet and rug cleaning and installation contract. my Husband just bought a 5 Bedroom 3 Bath 2,438...
  25. Matt Strader

    Weird Grout

    The first picture just shows that there are two kinds of grout. The second and third, are what I am concerned with. Can you notice the color variance? And is there anything that can be done?