Recent content by rolandal

  1. rolandal

    House Call Pro alternative?

    Also, what's your email you use to login to HCP, I can check and see why response time was slow. We have live chat that on average responds in 2.3 minutes during working hours.
  2. rolandal

    House Call Pro alternative?

    Wow that's crazyyy!! (but not surprising)
  3. rolandal

    House Call Pro alternative?

    If you want, I can hook you up with someone from our team that can activate test pricing, which is $19/m, 2.69% CC and 1.25% non-CC that gives you ALL features. This is a variable rate that is meant for newer carpet cleaners who don't want a high fixed cost, but want to pay less in the slow...
  4. rolandal

    Suggestion for HCP

    It's only a matter of time. The way that you say it reminds me of the "Yellow pages is all you need. This Web thing? There's only a couple people using the websites on the World Wide Web, no need to do more because everyone seems to stay in business". What's happening is something much bigger...
  5. rolandal

    Suggestion for HCP

    Sounds like you're doing something massively wrong if you're getting nothing from it. What's your website? Pros using our Online Booking get on average 7.3 NEW bookings per month. That's the average and it sounds like your "simple free solution" is well below it?
  6. rolandal

    Housecall Pro - No Class

    There is no more free tier - we offer a free trial of ALL of our features. We want to focus all our engineering power on our paid Pros that are investing in themselves and our business.
  7. rolandal

    Housecall Pro - No Class

    There is no price increase, it's the same pricing + you get the TMF discount. Whatever price and plan you come in at, you can keep forever (and get the benefits of system upgrades/UI/UX etc).
  8. rolandal

    Housecall pro and yelp integrated pilot

    Online Booking is NOT about finding the perfect time in your schedule, with the perfect technician, at exactly the perfect price. Instabook and Online Booking are about TOP OF THE FUNNEL, and making sure you don't get window shopped by homeowners and lose potential business to competitors...
  9. rolandal

    Suggestion for HCP

    On average our Carpet Cleaners that use Online Booking get an EXTRA 7.3 jobs. Multiply that by your average job ticket (Average HCP Carpet Cleaner job ticket: $255), that's an EXTRA ~$2,000. So by not using it right now, you might be leaving money/jobs on the floor that are now going to your...
  10. rolandal

    Suggestion for HCP

    You can simply set availability to not allow same day bookings, or next day, or 3 days out, our 1 week out. This way nothing can "sneak in". You can also setup your own booking windows.
  11. rolandal

    Suggestion for HCP

    Right now the Online Booking is configured to look at all open slots for all technicians that are turned on for online booking. You can't currently setup each tech on a different schedule (that will come in the future). My suggestion is if you are worried about double bookings, just only enable...
  12. rolandal

    Suggestion for HCP

    A user selects a zip code, and then # of rooms (up to 200 sq ft), and then books into your calendar based upon your service radius. All upsells/crosssells happen after.
  13. rolandal

    Suggestion for HCP

    Actually, Carpet Cleaning is one of the easier categories to nail. Our Instabook pilot goes live in San Diego and Los Angeles beginning of next month. It's not about getting the perfect price, or the perfect time, with the perfect technician. It's about NOT LOSING the customer to window...
  14. rolandal

    Suggestion for HCP

    We see Online Bookings taking off exponentially, it's almost like a wall it's growing so fast. This is something that will only become more and more necessary for businesses if they want to compete and grow. We invite all of our Pros along for the ride ;)
  15. rolandal

    Suggestion for HCP

    This is something we've thought about.... a per unit increment of time addition. It will be something coming down the line. For now if someone books you for 8 rooms, go into your calendar and adjust the start and end times to lengthen it to the right time. This way it will block your other...