Recent content by mark5975 | TruckMount Forums #1 Carpet Cleaning Forums

Recent content by mark5975

  1. M

    Name reasons you turn down jobs

    Just today I had a customer call me, He said another cleaner referred me and needed a job done for his mother who is moving into a new condo today, I switched a small job and called him right back and told him i could do it, Then the questions started! I went over my pricing per room 5 times and...
  2. M

    Phone etiquette on jobsite

    I guess it's always a judgement call, but as an owner/operator, If your phone rings when you are on the job (mostly residential) do you answer it. especially if the customer is within ear range.
  3. M

    Residential Apartment Cleaning

    I use the cimex for just about everything, customers (and myself) couldn't be happier! just make sure u use some good juice, and don't overwet it. It's low moisture, just till u see a light foam. Rick from releasit has some good videos on it.
  4. M

    Name reasons you turn down jobs

    If I try to set realistic expectations and they disagree! (about once a year) or they try to talk me down in a way i find offensive.
  5. M

    What’s the best piece of sales advice you ever heard?

    Understand the 4 personality types, figure out which one your customer is and "Treat people the way they want to be treated"
  6. M

    A Radical Sale

    Is this also for just straight encaping only, no rinse?
  7. M

    Bridgepoint Encap O2 Odor

    Stainzone?
  8. M

    Bridgepoint Encap O2 Odor

    I buy mine from my local distributer so I never have for more than a few months and could never understand the comments on bad odor, I use it on residential and honestly never had a bad comment from a customer. Tom, does that suggestion on only keeping for a few months apply to spotters with...
  9. M

    Total Knee Replacement

    A customer gave me "Kwan Loong Oil" and it helps instantly! It's almost unbelievable.
  10. M

    Total Knee Replacement

    Thanks for the responses, the doctor told me that I could "probably" go back to what I was doing, just learn to do somethings in a different way, but he wasn't very specific. I just get mixed responses from people as to cleaning carpets after (working spots and stairs on my knees, lugging equip...
  11. M

    Total Knee Replacement

    90+ percent solo, I could get a helper for the 8 week recovery time.
  12. M

    Total Knee Replacement

    90+ percent solo, I could get a helper for the 8 week recovery time.
  13. M

    Total Knee Replacement

    No, I was a carpet installer.
  14. M

    Total Knee Replacement

    I was told by my doctor that I need total knee replacement (both knees) I'm 52 and they want to wait till i'm 55 and am getting shots and medication to help put it off, but one knee is really bothering me. I'm a owner/operator and really enjoy carpet cleaning "the best gig of my life" My...
  15. M

    Knee replacement

    Hi everyone, I'm a 51 yr old owner/operator that really enjoys my carpet cleaning gig. Doctor told me I will need total knee replacement surgery on both knees, He is giving me shots and says we will put it off as long as possible, possibly years. I was wondering If anybody here has had that...