Honestly stop trying to put words in my mouth! Things have changed over the years, they have been getting busier. I don't think they will apologize for that nor do they need to. My experience has been nothing but stellar, none of my trucks have been down for more than a few hours, they have come...
I get your experience was not great but I have been going there 25+ years , sometimes 2-3 times a week and have had nothing but top notch treatment. They have always backed me up with whatever I need and take care of me right away. Have I had a problem or two? Yes, but it was always taken care...
Was at Roselle today, great service and was even treated to lunch by Papa Nick himself. Took care of the problem with my CDS and fixed a few other things they noticed, all on warrantee. Came out to the mechanic wiping all of his fingerprint off the doors!
Sounds like you already know pretty much what you want! I would get the best you can afford and start making $$$$. Good luck!!!
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If your getting a haze just use a vinegar and water rinse. 1 or 2 cups per 5 gal in your solution feed should do the trick and it's good for your system. Helps to remove mineral deposits
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Remember once you clean the carpet they become your problem unless you document the problem well. Take picture and get them to sign off that it's pre existing.
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If your going to go the portable route I would get a machine with the best heat and vac you can. For T&G get the water Otter: http://interlinksupply.com/index.php?item_num=AS1200
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