I get those calls too... I don’t think it’s a good fit for me. Most of my customers who call are woman. When I play golf, I nobody is paying any attention to the back of a bench out there on the course.
At 1st glance it looked like a pet pathway. Some dogs/cats drag their legs on the bull nose of the steps, but then the other pictures showed something much worse then that. That is so weird Todd!
it is right where the hoses would lay on the carpet. It does look like the color of seem...
I cringed when I saw the pictures, might have gotten a little to wet in that area trying to get those stains out that were there. Definitely treat it with some browning treatment, and speed dry. That area of the chair with the piping and lack of padding with who knows what under it is frustrating