Hi! So I had a carpet cleaning co. come and clean my ducts, area rug and travertine floors (kitchen only). I usually do it but my hubby said "try it". Anyway, they applied Viper Venom (mentioned by an employee) from a sprayer. They started cleaning the tile where they last sprayed. After it was all said and done, the floor was sticky and I have spots and light scratches. NEED HELP PLEASE.