Hey Jeff, i think we were in the same spot class the other day in Las Vegas. I drove out for the Cert. class given the following two days and got into the spot class for free. You were right, that class was a joke. Being new to the carpet side of the service business, i am ashamed i spent the money to go to this class, the following two days werent bad, but more of the same. There is soo much info in this business, lots to absorb. If i wanted to learn about sales and marketing i would have paid for a sales and marketing class. I am really frustrated. The guys at Interlink were nice and somewhat informative, although they have large sales in mind, like truck mounts and major chems. i just dont think it was worth it. Anyway good luck. I too am a M5 owner, you should have heard what the instructor said about our portables. UGggh. Talk to you later.
Mike Meena
Palm Desert window and carpet care