Thread: Encap ( low moisture ) Residential Cleaning

A professional carpet cleaner who can't encap and HWE is as bad as a car driver who can only drive automatic transmissions. Sure they are licenced to drive, but they are not the best driver they can be.....

Originally Posted by Daron Farrar

You sound pretty handy with a pistol, I wish I could get wife to shoot.

.

So what do you do when your wife is staggering around the back yard?




























Shoot her again---You said you wanted to get a wife to shoot---I don't think you will keep her around for long...




*********************
Salt Lake City Carpet Cleaning Prepaid Cell Phones in USA

This whole discussion has given me more useful info to relate to my customers that have been scared by he VLM lies/hype.

Next time a caller starts regurgitating the VLM fast drying hype they have been told, I'm just going to say the following....

"Ma'am, if you choose to go with a VLM method rather than our steam cleaning method, you shouldn't pay more than about $10 per room for the service. Their equipment cost a couple of thousand dollars compared to our $20,000 machine. We base our prices on what our cost of doing business is, they should as well."


Thanks for the inspiration.

Originally Posted by stevie bs

You guys are too funny with your analogies.

Answer this question; Why do you feel like you should encap in a residential setting?
What benefit does the CUSTOMER receive?
Do you REALLY feel like encap is the BEST you can do for that customer?

Kirby/Rainbow can sell an encrap machine to homeowners and they can do THE SAME QUALITY JOB THAT YOU CAN!!!

Anybody can drive an automatic!

I don't think you're comprehending what some of us are trying to say. Read the posts. I HWE easily over 95% of my jobs. There are some jobs where something else is needed. If you can pay attention for 20 or 30 seconds I'll explain: I have a few customers with glue down carpet in a basement that doesn't respond well to HWE, so it gets encapped, and yes, in that situation I am confident (based on facts, my education and experience) that is the best I can do for that customer.

Some other customers have stains that reappear everytime I clean their carpet. After HWE, I encap those areas. There is a time and a place for it. No one here has claimed encapsulation cleaning to be superior to any other method. But there are certain situations where HWE just isn't the best option. GEEZ!!!

Originally Posted by Rick Imby

So what do you do when your wife is staggering around the back yard?




























Shoot her again---You said you wanted to get a wife to shoot---I don't think you will keep her around for long...


*********************
Salt Lake City Carpet Cleaning Prepaid Cell Phones in USA

Alright, I guess I could have worded that a little better, for the record I do plan on keeping my wife around for a long time.

Originally Posted by stevie bs

This whole discussion has given me more useful info to relate to my customers that have been scared by he VLM lies/hype.

Next time a caller starts regurgitating the VLM fast drying hype they have been told, I'm just going to say the following....

"Ma'am, if you choose to go with a VLM method rather than our steam cleaning method, you shouldn't pay more than about $10 per room for the service. Their equipment cost a couple of thousand dollars compared to our $20,000 machine. We base our prices on what our cost of doing business is, they should as well."


Thanks for the inspiration.

What kind of lies are you talking about?

I have a problem with using encap methods for residential customers.

I have customers with glue down carpet too,never seems to be a problem.
Of course I post bonnet those types of carpet in both homes and businesses.
And, I speed dry after cleaning.


What kind of lies? Where have you been?

Originally Posted by stevie bs

I have a problem with using encap methods for residential customers.

I have customers with glue down carpet too,never seems to be a problem.
Of course I post bonnet those types of carpet in both homes and businesses.
And, I speed dry after cleaning.


What kind of lies? Where have you been?

Have you researched encapsulation cleaning? Do you know anything about it? I was skeptical at first too, but it has taken my skills to the next level. Google Releasit and call the guy in Florida who sells it. He will change your mind.

Originally Posted by stevie bs

I have a problem with using encap methods for residential customers.

I have customers with glue down carpet too,never seems to be a problem.
Of course I post bonnet those types of carpet in both homes and businesses.
And, I speed dry after cleaning.


What kind of lies? Where have you been?

Well that didn't answer much but whatever... Look I don't doubt that many of you do an awesome job with HWE, but around here HWE guys are a dime a dozen and with a few exceptions they do a pretty piss poor job.

Based on my own observations and those of my clients that have experienced it, it is not uncommon to have the carpet in worse condition after cleaning than before. There are spots and stains that reappear everywhere or get worse, many times the carpet gets over saturated and damage and possible mold and mildew can occur.

About 7 years ago or so I began to offer an alternative with HOST Dry Extraction to deep clean carpet, it is EPA registered to remove most allergens from the carpet, there is no down time and spots do not reappear if done properly.

With that said I have been experimenting with several Encap cleaners and have found that many of them, Realisit Hydrox in particular, works extremely well when used in combination with HOST. For heavily soiled carpet I have found that the combo works better than each product independently. On more lightly soiled carpet Hydrox alone is sufficient to achieve great results. Hydrox is also compatible with some other presprays and spotters but test it first to make sure it crystallizes.

Overall, I have cut my supply costs in half and my overall working rate has increased quite a bit in most cases. My customers are amazed at the results and I have had many comments that their carpet had never been so clean and didn't think it was possible. I like the properties of the Hydrox as well, the peroxide and tea tree oil help sanitize and deodorize the carpet to some degree although it is also compatible with certain deodorizers and sanitizers in more extreme cases.

Finally the product has some protector built in and it truly does prevent resoling, my 3 year old spilled some Kool-Aid in my office and it came right out with Hydrox alone and blotting it up. I don't feel like I need to justify my self to anyone, for me it doesn't make sense to clean carpet any other way. I truly hope that it helps others that may be looking into Encaps or low moisture cleaning in general though.

Well, I don't know what to say...

I could name a Franchise that has 1000's of locations that used that same line you just did to build an empire.
Now they use Truckmounts.

you let your 3 year old down on that floor?

Why wouldn't I let my 3 year old on the floor? Also I don't care much about ChemDry and what they do. I'm not talking about bonnet cleaning.

Originally Posted by Daron Farrar

You sound pretty handy with a pistol, I wish I could get wife to shoot.

May I ask as to how you are trying to get her to shoot?

Originally Posted by Chica

May I ask as to how you are trying to get her to shoot?

Hi Adriana, I tried to send you a pm, I don't know if you got it or not though. Have a good one - Daron

All tools have their place! Encap and HWE are a tool in the Carpet Cleaner's tool box. You don't want to use the wrong tool for the wrong job!

You wouldn't try to break concrete with a framing hammer, and you wouldn't try to frame with a sledge hammer! We are carpet cleaning professionals and it will take our knowledge to choose the method that the carpet needs to be cleaned.
In most cases HWE is going to be the best for Residential because it removes the most amount of dirt in one cleaning per the IICRC. Encap is a method that is best for Commercial because it resolves the wicking issues, and is done on a scheduled cleaning cycle.
Some of the time you will need to Hot Water Extract commercial, and some time Encap might be a good tool for residential.

We just have to use our heads to know which to choose.

The above post was a breath of fresh air. I am glad to see honesty with regard to encap and where it should/not be used.

My hat is off to Drew. Kudos.

Originally Posted by Daron Farrar

Hi Adriana, I tried to send you a pm, I don't know if you got it or not though. Have a good one - Daron

Yea I deleted what I had has some bozo PM'd with some rather vulgar comments


I would suggest starting her out with a single shot .22 THAT SHE PICKS OUT! Most guys make the mistake of just shoving an often large gun in her face and saying something along the lines of "Awww just shoot it ya wimp".

After instruction on safety rules I start out by showing them the basic parts and function of a simple weapon such as a single shot rifle as well as the parts of a cartridge on paper. Once they are familiar with this (and comfortable) I lay out a number of them and ask them which they would like me to show them in detail. Included in the selection is a pink Cricket, 99% of them point to this one rather excitedly.

I go over the weapon crown to butt-plate including taking it apart and showing them how simple it really is mechanically, once this is done I have them do the same. Once we get into actually firing it for the first time I use Aguila Super Colibri which is a standard LR but using a 20gr projectile and the primer only for propellant. No recoil and about as loud as a high end air rifle. From there just let them follow their own path.....

Thanks Adriana, that is some good advice. So far I have only been able to get her to shoot a pellet gun, nothing that goes Bang though. I don't push it too hard, my wife is not at all one of these annoying Anti-gun people, it's just not something she is into is all.

I'm sorry to hear that someone sent you a nasty PM, that is a pretty cowardly and stupid thing for someone to do. Some people can act pretty tough behind a keyboard I guess, not so much in real life though.

hey stevie bs

just open your eyes and actually try "encrap", you might actually like it

i laughed @ it my self years ago thinking how can a few thousand dollar pos out clean my mighty truckmount !!! how?!

well fast forward to the point where i sold my tm

You guys are too funny with your analogies.

Answer this question; Why do you feel like you should encap in a residential setting?
What benefit does the CUSTOMER receive?
Do you REALLY feel like encap is the BEST you can do for that customer?

Kirby/Rainbow can sell an encrap machine to homeowners and they can do THE SAME QUALITY JOB THAT YOU CAN!!!

Anybody can drive an automatic!

why shouldn't i use it in a res setting? it does a fantastic job, all be it in some situations hwe might be a bit faster, but thats it...it can easily get the same results you can ! Add a steamin demon to your arsenal and you can handle any situation !

i spent quite a while proving this system to my self ! before even thinking of getting rid of the TM



i dont blame John G (padman) for not posting as heavily as he once did, the constant attacks from people like you just make a guy get to the point where its no longer worth posting lol if he did tho, you would be in for a real treat !

you claim you remove 90-95% eh stevie..( LOL ) ok in a perfect world if you did ..your still leaving a bunch of chemical in the carpet, and since you dont use a rinse... a breading ground for resoiling !

(by the way, did you know they make encap HWE products now??)

where as encap, whatever you dont remove via padding, its just a posative residue, simply crystalizing and vacing away!..ive tested it, if you use a high quality chem you actually remove allot


now you dont have to go to the extremes i did of selling my Tm, but seriously think of adding it to your arsenal of equipement Stevie, i personally know 2 aerotech owners that have both a cimex and orbot in the back ....hmm i wonder why?
one of them is an IICRC instructor hmmm....