So guys im looking to be operational and ready to go by yr end, but i have one major issue. Im not very handy, and i need to know that whichever TM i purchase, i have top notch service that isnt a million miles away. Im on long island, anyone have suggestions on which manufacturer has the best service in my area?? Thanks Chris MAst
I no Im going to hate saying this But if your not handy and dont have a dist near you look at Butler in Mass. Good Luck Neil Also thier is a guy in central jersey that I hear is good I just forgot his name
There is a distributor with a service center in Medford. I have no personal knowledge of how good his service department is. Athena up in Mass has a great reputation for service and Ernie at All Care in Wayne NJ also has a good service department. Scott Warrington
You should definitely consider taking advantage of Rob Allen's "Kick Start Program". Having a distributor close by is nice but still no reason not to learn all you can so that you are not dependent on them for every little thing. Jeff Worldofclean.com
No question i will get involved in the mentoring program with Rob. I also plan to attend SFS, i figure im better off not rushing in to anything and learning as much as possible before launching so i dont make too many costly mistakes later!!! Thanks for everyones help on this board, you guys are truly the best!!! Chris MAst
I am not a mechanic at all, and our problems on our Butler Systems have been minimal. I would strongly suggest you look at them as a serious option. Give them a call and ask for Tim Clark.
Take the time and learn every inch of your equipment...the process .....the hows and whys of the machine.....don't be afraid to dig in and get dirty....the more you learn about it the less it will cost you to get it fixed and the very last thing you want is to depend on anyone when you break down....You will also find that a large percentage of the high dollar plumbing parts are cheaper at a hard ware store.....and you will be very surprised on how much you will save .....
I agree with Jim. I'm not very handy, either, but after a year of learning my machine, diggin' in and gettin' dirty, I'm confident I could fix just about anything that goes wrong. Just reading your owners manual and troubleshooting manual will help, as well as any diagrams that are included. Not only will you save money by not paying someone else to fix your machine, you can also avoid losing money while they fix it as most are only open 9-5, and you can wrench on it at night if need be. Just my 2 cents.
