Dr , I have been cleaning carpets for about a year now and no matter what I try, I still cant get out the black creosote from carpets when the customer has used a wood or coal burning fireplace. I use extreme clean or prochem ultra pac for my pre-spray and run water only through my truckmount Thanks! Rick
SOunds like it maybe from the after affect or after its been burned and is more like ash. I would try Prochems Ultripac Renovate. Its used for cleaning carpet thats been soiled by soot. This might take a few cleans to remove it all and even cleaning both sides of the carpet and or replaceing some paddding depending on age and amount. To test out differant type of cleaners use a white towel and dab the cleaner in it then apply to stain in a circluler motion for a few seconds. If you get stain transfer then is able to break it down. Remeber though that our job is to clean the carpet without damaging the fibers. This is the reason ot might take a few cleans.. GL..
I'd go straight to a VDS (Volatile Dry Solvent) or even something like Prochem's Citrus Gel. They are designed to work on carbon based products and safer to use than Renovate- that product is designed for use in extreme cases of smoke damage and shouldn't be used for just the normal crud you find in carpets on a day-to-day basis...
Hydromasters OJ or orange gel works 20 times better then citrus gel. Then soot in front of a fire place is far from normal cleaning conditions. I would wonder if the fiber was nylon or olephin but he states he can nver get it out so i guess its both. I would only use the renovate only in the area in question. But dabbing a little on a white towel and swirling the towel around in the stain will show if it will work or not. Renovate would void stain warranty but im sure removeing the stain is more important. So leave stain and protect warranty or remove stain adding another happy customer thats sure to call back. The fact you even tried is enough to impress most clients.
Plus your VDS will destroy the latex glue that holds the primary and secondary backing together if you use to much causing the carpet to ripple int the area you applied which may make you the bad guy. Renovate is easier to control and alot less advasive as its water based. Always try with a less aggresive cleaner and work your way up.
I fully agree with Lance's comments. Ultrapac Renovate is based on cationic surfactants, which negate the electrostatic bonding of carbon particles. Alternatively an active colloid cleaning agent will be effective. Though I most commonly use a plain-water rinse, I would use an acid rinse with Ultrapac. A VDS can be kept away from the latex compound by using indirect application due to the fact that it dries so quickly but soils of this nature tend to be penetrate through the pile so a a heavier application is often required. For this reason a gel product is not fully appropriate. Do you brush in the pretreatment well? A CRB machine is ideal for this and can quadriple the effect of a pre-treatment.
Carbon is particulate matter , it is made up of very small particles.Some candles - particularly those made of low-quality paraffin wax, those using oils for scent produce more soot than others. Wick length and the amount of oxygen a candle gets can also cause overproduction of carbon soot.
John knows what he is talking about. The small carbon particles are best removed by cationic hydrotopes. In addition to Renovate, you can find these in Bridgepoint's Traffic Slam. Also in Many filtration soil removers such as our Filter Free. The use of a solvent booster, Citrus Solv or one of the others mentioned, in the prespray will help remove oils that could hold the carbon particles in place. Very hot water and agitation also play a role. Scott Warrington
i try Prochem - ultrapack renovate but it doesnt work good.You need high Ph pre spray to melt the carbon. Try prochem - power burst for pre-spray its working 100% but neutralize after you a done!!!!!!!! Use All Fiber textile rinse!!!!!!
Umm... I have to disagree partly. When you get it on your hands, or clothing, what do you do to remove it? Soap and water, with a little agitation. To remove it from a carpet, you need a detergent and agitation such as a rotary shampooer or OP machine, or vertical brush machine. Then, the deposit is in a situation where the solid particles are suspended and the soluble parts are dissolved. THEN it will rinse right up. Solvents such as OMS or VDS not needed. Gary R. Heacock
Rick; Creosote is a tough stain. There are two products I would try: 1. POG with chlorinated solvent 2. Restoration Degreaser (PC Renovate is one) The POG should be tried first, and the Degreaser second. Larry