I was taking red spots out of a customers cream colored nylon carpet and the very last one wouldnt come out w/ reducer or oxidizer... asked about it, and she thought it was blood. took a dry solvent to it and no movement... put some pro-gel on it and it foamed up... extracted it and it turned from a small red spot to a large orange one that would not come out anymore with repeat treatments.... what could i try in the future to keep from repeating this horrible mistake. thanx
I always suggest to pretest. Apply your spot / stain remover of choice to just one or two tufts of a stain to see if it will remove it without any harmful effects. Then you will know if you should proceed or try something different. Patience is also helpful when doing stain removal. Most of us go for the strongest most aggressive products first. But that means there may be no turning back as some aggressive spotters also set the stain. For marker or highlighter, I start with PIG or Oink from Bridgepoint. No water at all. Solvents don't work well on wet carpet as the water repels the solvent and keeps it from reaching the stain. Just apply a little solvent spotter and dry extract. Repeat as long as it works. If color remains after you have removed as much as you can, go to StainZONE. An oxidizer plus solvent formulation.
no.... i have not ran into indicator dye, but i would not think it was that... we got rid of most of it as it was a spread of orange from a red dot. it got about 6 inches in circumference and got it down to about 1 inch in circumference w\progel. prespray and detergent didnt effect it... good thinking though ML2C. =) thanx! the client of course said," I have no idea what it is and have done nothing to it". we did no p.h. testing and are about it invest in a p.h. testing device because if this... when it turned orange she said, "this is what you guys buy insurance for" and we patched her carpet for free... now in the process of looking up a good disclaimer to have every client sign before we touch ANY spot. =P
