My guys didnt block a chair. now i have two large stains from the legs. is there anything out there that will remove them. or am i stuck buying the room of carpet
Try Prosolve first. Second peroxide like the video below. Third cut it out and replace spot only. [video=youtube;qYO-8aZdaOQ]http://www.youtube.com/watch?v=qYO-8aZdaOQ[/video]
Many factors to consider here. I assume you have tried to clean it, and with a few spotters. If you haven't tried, please do. If the carpet is really new or has had flourochemical protectant applied recently, the stain should clean out well. If it will not clean out, try Stain1 and dwell time, covered with plastic wrap, or accelerated with UV light, or the treatment Rob posted above. If all else fails, like Rob said, do a Bonded Insert if the customer will allow it. Good luck! Use this mistake to teach your techs to push protectant. Chances are that if the tech would have sold a protectant on this job, the stains would not be nearly the problem that they are!
Rinse the area very well. Apply CTI Prosolve gel, work it in with a Carpet Shark. Extract completely. Apply CTI Stain Magic liberalky to area and work it in. Cover the area with plasti wrap. The stain should go away on it's own.
There are a lot of different furniture stains. Sometimes they come out, sometimes you need to repeat a process and sometimes they just won't come out. Here is my process. Furniture Stains (Wood stain) Description Wooden furniture legs come into contact with damp carpet. The result may be a brown to orange/brown stain; a great reason to use plastic tabs or foam blocks under furniture when carpets are being cleaned. Note: Stains cause by rust from metal furniture legs are covered in the stain guide on RUST. Degree of Difficulty 5 Tools Required • Extraction equipment • White cotton towels • Gum Getter or spotting spatula • Tamping or spotting brush • Wall paper steamer or steam iron • Air King Plus or other air mover Chemicals Required 1) Bridgepoint Solvent Clean 2) Bridgepoint StainZONE Procedures 1) Apply Solvent Clean to the affected area. 2) Agitate gently with Gum Getter or spotting spatula or tamping brush and white towel. 3) Allow 2 - 3 minutes dwell time. 4) Extract with hot water. Use extra vacuum passes and air movement to get affected area as dry as possible. 5) Apply StainZONE generously. Agitate to insure penetration. Stain will fade as the oxidizer works. This may require several hours. Action can be accelerated with the use of UV flashlight or the careful use of heat from steamer or steam iron along with damp white towel. Use the lowest temperature that will produce steam. When using heat, monitor progress every 15 seconds. Discontinue use of heat if loss of color from the carpet is seen. 6) Repeat step 5 if necessary. In some cases carpet repair using a bonded insert may be required.
