cleaning carpets that have bad wear areas!

Discussion in 'General Carpet Cleaning & Upholstery Discussion' started by njcarpetmaster, May 10, 2010.

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    njcarpetmaster

    njcarpetmaster Member

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    is there anything i can do for the really bad wear areas were people sit at alot or stand at alot? i did a nail salon the other night and it came up great but u can see some of the really bad wear areas, he loved it but it erks me! i know when the rugs get to that point theres only so much i can do but i just thought id throw it out there for u guys.:D
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    Canada-Eh

    Canada-Eh Well-Known Member

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    What we do:
    #1 Pile Lifter
    #2 Quote them a price to supply and install new carpet.

    We have done quite a bit new carpet this spring so far and also just quoted a 39' Power Boat (Yacht). Now thats no easy install.
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    Scott W

    Scott W Preferred Vendor Premium VIP

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    A pile lifter or a counter-rotating Brush machine like the Brush Pro 20 will really lift up the pile. But there is nothing cleaning can do to repalce worn carpet.
    Washing your car does not put new tead on the tires no matter how much you wash. When something is worn away it is gone.
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    wandwizard

    wandwizard Well-Known Member

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    Once you've done all you can do cleaning wise and there are still some areas that just don't look quite right it is fiber wear and there is really no fix other than new carpet. Most people will be happy that at least their carpet is clean, but if it has some bad areas after I've done all I can do to get it looking as good as possible I like to have the customer look at those areas with me and I explain that it is wear and that they may have to consider getting new carpet at some point. I've seen many places in carpets over the years where the fibers were worn all the way down to the backing in some areas. Carpets don't last forever and if that customer you mentioned liked your work they will no doubt have you back, but I would be willing to bet they won't buy a new carpet anytime soon.
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    e9er

    e9er Member

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    Whats the carpet going to cost me, 39' Yacht. :bigsmiley:
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    Frank DiGi

    Frank DiGi Administrator Staff Member Administrator

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    Gino
    Not a lot you could do with wear like guys are saying.. Also like said roto type brush or something like Rotovac 360i bring it up some..Replacement of the carpet may be last thing they want to do.. As you said they loved it so they will call you again...
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    njcarpetmaster

    njcarpetmaster Member

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    hey thanks guys, i know theres only so much u can do when its gets that worn out, just wanted some tips on it, thanks again
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    tom676

    tom676 Member

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    Sometimes encap with a BONNET can make those areas look pretty good
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    floorguy_724

    floorguy_724 Well-Known Member

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    I always pre-qualify jobs and am 100% honest about wear areas not coming back to life. Once they hear the price for new carpet and pad, they go for the cleaning anyways :)


    Sent from my iPhone using Tapatalk
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    CleanBean

    CleanBean New Member

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    Worn areas can be made to look better with a pile lifter but shortly thereafter the go right back to how they were unless the custy regularly does that.

    As Floorguy and others say, inform them that worn areas will be clean but will still look worn and usually will be the first areas to look dirty again after cleaning. Customers will live with those worn areas as long as when you're done they're clean or they will use throw rugs to cover them...a good option!

    Anyhow normally the only thing you can do is clean them. :)
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    Dbonezny

    Dbonezny Well-Known Member

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    Almost a perfect analogy Scott!

    I've said almost the exact same thing on numerous occasions. I usually tell people one of two things, depending on my observation:

    1. When we put our cars through a car wash, we can't expect the car wash to clean dents and chips in the paint.

    2.(If I notice the customer has tattoo's of some sort) I say, some stains or wear tear becomes like a tattoo, there's but so much scrubbing and cleaning that can be done to it, but it's still going to be there.

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