Brand New Website, Please Critique!

Discussion in 'General Carpet Cleaning & Upholstery Discussion' started by TMF, Jun 30, 2009.

  1. TMF New Member

    Member Since:
    Sep 4, 2007
    Message Count:
    4,548
    Ratings Received:
    +375 / 0 / -0
    Cutting Edge Carpet Care went with one of our highest packages, his website is only 50% complete and would like you guys opinions on what you would like to see out of a carpet cleaning website. His carpet cleaning services is based in Los Angelos California (Trying to target mainly Beverly Hills)

    Click here -> Carpet Cleaning in LA
  2. shane deubell Active Member

    Member Since:
    May 8, 2006
    Message Count:
    9,877
    Ratings Received:
    +2,580 / 0 / -0
    Real Name:
    THE Buffalo Bill
    Business Location:
    United States
    Get rid of the rotovac video, women do not care about our equipment/chemicals/ heat. Only carpet cleaning "guys" care about that stuff.

    Be original and show a video of happy customers or talking about service

    Everybody should get rid of those carpet cleaning videos, there terrible
  3. Ara Klujian Moderator & TMF Repair Expert

    Member Since:
    Jun 19, 2008
    Message Count:
    2,644
    Location:
    Chicago, IL
    Ratings Received:
    +442 / 0 / -0
    Real Name:
    ARA KLUJIAN
    Business Location:
    United States
    I think it looks good. But I think the font in the description paragraph could be larger. And the pictures that you click on at the bottom take you away from the site. Perhaps, make those pictures at the bottom open in a new pop-up window.
  4. b18cyacrx New Member

    Member Since:
    Apr 7, 2009
    Message Count:
    734
    Location:
    PA
    Ratings Received:
    +65 / 0 / -0
    Real Name:
    Chad Smith
    Business Location:
    United States
    I think if you were to keep the rotovac video you need to change the music. No offense but Its a little annoying.
    Also agree with the other guy in that your font size might be on the small size. I do alot of work for the elderly and they might have trouble reading that.
    Also you have the rotovac 360 for the featured video but then when you click on the carpet cleaning section there is a picture of a guy with a wand. This might confuse some people as to your preferred method for cleaning.
    I REALLY like your symbol and all the palm trees. I wish PA was more like that.
    Other that that I think so far its nice.
  5. markp New Member

    Member Since:
    Jan 24, 2009
    Message Count:
    331
    Location:
    Lincoln, Nebraska
    Ratings Received:
    +29 / 0 / -0
    Real Name:
    Mark Phares
    Business Location:
    United States
    I feel that the video just needs a little tweaking. My first thought was that the music wasn't very lady like, the other thought was instead of doing the video himself, he should have someone filming him in his nicest uniform (kind of like the one Larpy did). I think that there are a lot of women out there that really enjoy seeing a well dressed man taking care of her home and cleaning needs. If you don't think its true, jump up after dinner some night and do the dishes for the wife, she will show you love like you were 20 again.
    PS: I'm going upstairs to do some dishes;)!
  6. Fox6000 Active Member

    Member Since:
    Oct 9, 2008
    Message Count:
    1,536
    Location:
    L.A
    Ratings Received:
    +242 / 0 / -0
    Real Name:
    Fernando Navarro
    Business Location:
    United States
    thanks guys ill talk wit tre
  7. bensurdi Member

    Member Since:
    Oct 6, 2008
    Message Count:
    767
    Location:
    Seattle, WA
    Ratings Received:
    +57 / 0 / -0
    Real Name:
    Ben Surdi
    Business Location:
    United States
    thats weird, i think i commented on this yesterday but my comment must have been erased or something?
  8. M Ellis Banned

    Member Since:
    Jul 11, 2008
    Message Count:
    1,665
    Location:
    Australia
    Ratings Received:
    +428 / 0 / -0
    Real Name:
    M Ellis
    Business Location:
    Australia
    I think leave the vid in there.
    It is always surprising to me how many customers remark when i use the 175 or if i use the RX20.
    They say things like the OTHER cleaners i have used never ever did this of that or used equipment like that.
    If you've got it flaunt it.
    I think its a great looking site and i am certain it will pull lots of dollars in for you.

    Mick :D :D
  9. TMF New Member

    Member Since:
    Sep 4, 2007
    Message Count:
    4,548
    Ratings Received:
    +375 / 0 / -0
    Ben, Your comments are in the other website threads. I just started this thread yesterday.
  10. shane deubell Active Member

    Member Since:
    May 8, 2006
    Message Count:
    9,877
    Ratings Received:
    +2,580 / 0 / -0
    Real Name:
    THE Buffalo Bill
    Business Location:
    United States
    Look at drynclean site, thats the standard. customer testimonial, pictures of homes. etc

    No pictures of wand guys or videos of guys cleaning carpet. End result

    Do You want to know how hot dogs are made?
    No, we want to know how good they are in the backyard on the grill with our family hanging out
  11. Fox6000 Active Member

    Member Since:
    Oct 9, 2008
    Message Count:
    1,536
    Location:
    L.A
    Ratings Received:
    +242 / 0 / -0
    Real Name:
    Fernando Navarro
    Business Location:
    United States
    You make a good ponit
    Posted via Mobile Device
  12. mad57 New Member

    Member Since:
    Sep 26, 2008
    Message Count:
    361
    Location:
    Tuckerton
    Ratings Received:
    +21 / 0 / -0
    Real Name:
    Mike DePalo
    Thats funny!!!!!!
  13. Rob Allen Administrator

    Member Since:
    Sep 5, 2007
    Message Count:
    12,158
    Location:
    Va.
    Ratings Received:
    +2,275 / 0 / -0
    Real Name:
    Robert Allen,Jr.
    Business Location:
    United States
  14. mrclean1 New Member

    Member Since:
    Feb 7, 2009
    Message Count:
    76
    Location:
    Massachusetts
    Ratings Received:
    +14 / 0 / -0
    Real Name:
    Steven Lachowetz
    I like the site, think it looks cool....The video is another issue, the site looks very professional but the video seems very amateurish and really doesn't fit, maybe just my computer, but the audio is terrible..

    Just my 2 cents.
  15. shane deubell Active Member

    Member Since:
    May 8, 2006
    Message Count:
    9,877
    Ratings Received:
    +2,580 / 0 / -0
    Real Name:
    THE Buffalo Bill
    Business Location:
    United States
    Maybe tre can bring his audio experience and create a cool jingle?

    Then tie it to the voicemail and on hold music. One consistent theme, that would be cool.
  16. johntalley Elite Member

    Member Since:
    Jun 19, 2008
    Message Count:
    1,678
    Location:
    federal Way,Wa 98003
    Ratings Received:
    +92 / 0 / -0
    Real Name:
    John Talley
    when reading there service list in the middle of the page you get lost we clean a b c d e f g h 123456789 .. To me its to busy I like simple and easy read stuff .. maybe a simple list top to bottom ?
  17. Brent User

    Member Since:
    Oct 17, 2008
    Message Count:
    102
    Location:
    WA
    Ratings Received:
    +17 / 0 / -0
    Real Name:
    Kermit
    I give it a 5.5 out of 10. It is very blocked and doesnt flow. Its very crowded. There are some good pictures and some of the text is good.

    I think the website has a generic look. No wow factor, nothing that is going to make me remember it. With a generic website, it labels the company as generic, nothing special about them.

    With all the competition out there you have to stand alone, have your image be unique.

    Tre have you thought of using another website builder? One that gives you more options and "toys" to play with. Do you have a link to other websites you have done?
  18. TMF New Member

    Member Since:
    Sep 4, 2007
    Message Count:
    4,548
    Ratings Received:
    +375 / 0 / -0
    1) I appreciate your opinions. The website like I mentioned in the 1st post, it is only 50% complete.

    2) Have you seen the competition lately?
    Lemme show you the sites, but not hyperlink. Copy/paste it into the address bar.

    qualitycarpetcleaning.com
    losangelescarpets.com
    britecarpetcleaners.com

    3) I believe the sites I have created do stand out from the bunch. Check them out here:

    www.drynclean.com
    www.sani-bright.com
    www.tncarpetcleaning.com
    www.thomasrestoration.com
    www.cleanerdesigns.com

    And many more. You can contact me personally if you would like to see more work from our team and affiliates, with ecommerce and more.

    4) Yes, I can create sites with many other website builders, but the software is extremely easy on the backend for the end user so we can train them on how to make changes themselves to save them money in the long run instead of paying the web designer $100+/hour. Plus all of the clients can have their choice of which route they would like to go.

    5) More options and toys? :) I believe having over 5,700+ plugins is enough options. Thanks though!


    6) Can you show me your website to compare?

    Thanks for critiquing the site, I really appreciate it. :)
  19. M Ellis Banned

    Member Since:
    Jul 11, 2008
    Message Count:
    1,665
    Location:
    Australia
    Ratings Received:
    +428 / 0 / -0
    Real Name:
    M Ellis
    Business Location:
    Australia
    Brent
    I find some of your comments kinda odd.
    Most ppl are looking for some good pics and some good text.
    Most potential customers would have found this web site either through google (which Tre works very hard to have good positioning) or in a lot of cases seeing the vehicle around town.
    If it was the later case most would feel at home and at ease knowing they have some kind of connection to the site through repeat sightings of the van around town.
    You may miss the so called WOW factor because your in the buiness and as such you are more likely to miss the attractive parts of the site because your most likely more interested in standing one site againt others you may have seen.
    The one thing i would change though would be to have the van come up first on the rotating pics so local people can relate immediately with the site.
    The best most expensive site ever created in the world with all the toys and gimmicks is of no value if it can't be found.
    I love being able to go into my site and change things at any time i like.

    Mick :D :D
  20. Canada-Eh Active Member

    Member Since:
    Jul 14, 2008
    Message Count:
    2,857
    Location:
    Ontario
    Ratings Received:
    +376 / 0 / -0
    Real Name:
    Ken Jacobs
    Business Location:
    Canada
    I dont like it. I dont see anything different, new or unique but I'm not the target so who cares? LOL.

    who ever owns it can come back here in 3 months and tell us if it worked for him or not.

Share This Page