Lisa can you give us a list of terminologies for area rug newbies? This would certainly aid in more cleaning and sales for many. :AddEmoticons04233: Thanks,Rob. PS: If you need a sample look at this link Lisa... http://www.truckmountforums.com/for.../2322-carpet-cleaning-newbie-terminology.html
$ = client $$ = good client $$$ = great client You're kidding right Rob? I counted a million on your sample list. Let's have a short cut - buy the book The Oriental Lexicon by Peter Stone - it's a dictionary of rug terms and it is BIG but only about $35 through Amazon. There - DONE! Lisa