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  1. #41
    Jim Martin's Avatar
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    re read the post Dave and don't over think it to much................

  2. #42
    able 1's Avatar
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    If I would have just stuck with flyers ONLY I would be way ahead right now. I have tried quite a bit of stuff, and I'll try something new every year, but flyers have been my rock so far. You don't need to spend alot on ads to get work just go and get it. Website is a must also.

  3. #43
    shane deubell's Avatar
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    These marketing posts always lose control


    Leofry
    Website for sure, if your in a small town you will easily be 1-2 on google maps. you dont even need a great site.

    Van wrap, this is a one time investment a big billboard

    Learning trial/error. Thats really it.
    what works in a small town in midwest may not in miami. Just keep asking questions and trying new things,read a book, attend an event etc just keep going

  4. #44
    shane deubell's Avatar
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    nick

    you run 5 trucks or own 5 trucks and run 2,alittle confused

  5. #45
    Rug Spa's Avatar
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    AT one time between 98 and 2002 I ran 5 trucks. Now I run 2 trucks and have 4. sometimes I run the 4 trucks not often. I dont want to be big again.

  6. #46
    Dave Y's Avatar
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    I've never seen the point of passing out flyers.

    Sure the medium has an inexpensive up front cost. But, passing them out can be a real time drain for marketing that more that likely will get tossed into the trash.

    Uninvited junk on your door seems a little intrusive and not a good way to start a relationship.

    The inefinciancy of marketing one customer at a time whatever the method doesn't seem very effective to me.

  7. #47
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    Quote Originally Posted by NICK NELLOS View Post
    AT one time between 98 and 2002 I ran 5 trucks. Now I run 2 trucks and have 4. sometimes I run the 4 trucks not often. I dont want to be big again.
    Being big does have it's problems and I agree with him that it's not worth it for me either. I make as much money with 1 full and 1 part time van than I did with 5. It's what you do and how you do it that makes a huge difference.

    I have many friends and mentors that have used Joe Polish and Pirahna Marketing and they all say it's not even close to being worth it. All of these guys are successful and not because of Joe Polish.
    Sharp Shepherd

  8. #48
    Steve Toburen's Avatar
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    Quote Originally Posted by shane deubell View Post
    Just keep asking questions and trying new things,read a book, attend an event etc just keep going
    EXACTLY. That is what I did. "Just keep going" (hopefully forward) and after 16 years of fighting, struggling and yes, having fun, we were grossing over $750,000.00 in a market base of 30,000 people. (That's over a million dollar a year business in today's dollars.)

    The difference is today's carpet cleaner has soooo many additional options out there to cut their learning curve and gain many years on this at-time painful process. A huge resource are the internet discussion forums, like this one. And I hear tell there are some pretty good seminars out there focused on building your business ...

    Steve
    www.StrategiesForSuccess.com

    PS Tre, I'd like to nominate Shane's post as "Post of the Week" or whatever else you call it.

  9. #49
    Rob Lyon's Avatar
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    You can be CONSISTANTLY GOOD,CONSISTANTLY BAD, but NEVER inconsistant!!
    Pocono carpet cleaner,Pocono Water Damage Restoration

  10. #50
    shane deubell's Avatar
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    For those of us who have not seen a classroom since 1993, learning can be difficult and basic LISTENING skills even harder.


    You bascially have to reprogram your brain and stop talking sooooo much. you know 2 ears 1 mouth

  11. Thanks cosway-canada thanked for this post
  12. #51
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    leofry, Others have said that its really face to face or (BTB) that gets it done. I agree and if your not a people person how do you do that ? What are your hobbies ... stamps or bicycling or power-walking ... anything like that. You have something in common with these folks and even if your not a people person it is easy to talk to them. How do you find them ... groups are often on the internet like craigslist or yahoo groups .... or meet in places like burger king at 10:30 on wednesdays ....

    This could be your "IN" with a whole market that you never considered before. If you are sincere about your common interests and they have dirty carpets .... who do you think they are gonna call ??

    other hobbies include model trains, model planes .... if you hobby is cleaning carpets you might not get many referrals from your carpet cleaning friends tho.

  13. #52
    Richard Baldwin's Avatar
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    Wow, a lot of response on how to market your business and generate more sales. The thing nobody seems to address is what to do with the business once its there. So many cleaning businesses fail not because they couldnt find work, but because they could not manage it once it was there. They could not keep up, and could not keep organized. It can be very easy to lose control once you get busy. Your once clean, organized shop is a mess with unfinished work piled everywhere, your truckmount falling apart from lack of maintenance and overwork, your bookwork is weeks behind, your filing system hasnt been kept up for months.

    So many cleaning businesses forget that it's easy to find the work, its hard to keep up.

    The only thing I would add is my general rule, which Im sure may ruffle the feathers of the illustrious marketing gurus here, and although I am no marketing guru, I can claim to have doubled my business and net income every year for a consecutive five years since I opened shop. but I still believe in this one simple marketing rule:

    The more expensive the marketing is, the less effective it is.

  14. #53
    Dave Y's Avatar
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    The best advertising doesn't have to cost much, May be true in that relationship building doesn't necessarily have to cost much money, time or effort.

    I have found that the most expensive advertising comes from: The college of hard knocks, trial & error, doing something just because everyone else does it, using untested methods, thinking you found the magic bullet or being inconsistent.

    The very most expensive advertising of all and the reason most businesses fail is: the failure to take action or waiting until you get around to it.

    So, Every cleaner should take the time right now and make a list of those marketing strategies that you have been waiting to get around to.

    Get out your calendar/appointment book and write down the steps that will execute the most promising ones.

    Take action, make it happen. Because, wishful thinking is not marketing.

  15. #54
    able 1's Avatar
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    Quote Originally Posted by Dave Yoakum View Post
    I've never seen the point of passing out flyers.

    Sure the medium has an inexpensive up front cost. But, passing them out can be a real time drain for marketing that more that likely will get tossed into the trash.

    Uninvited junk on your door seems a little intrusive and not a good way to start a relationship.

    The inefinciancy of marketing one customer at a time whatever the method doesn't seem very effective to me.
    I deliver them to PAPER BOXES and it NOT intrusive at all.. Most of the time they think they got it in there mail boxes. I really don't need many new custy's since repeat and referals have been great! I do think I should correct my last post though... Service Monster (for reminders), flyers (for some new biz when I'm slow), and my website also for new custy's.

    Let me ask you Dave how long do you work at your marketing per week?

    I had my flyers designed by Wayne Miller this year and I have been getting into high end homes and they seem to tell all there friends when I leave.

    This week I had two jobs from my flyers together $455.00 and the rest were repeat or referals, seems to work for me.

    Heres the latest(that there is my little guy)....
    Last edited by able 1; 09-19-2009 at 12:07 AM.

  16. #55
    Dave Y's Avatar
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    Keith Says:
    "Let me ask you Dave how long do you work at your marketing per week?"

    For my most most productive marketing of my new clients I spend NO time and NO money each week.

    To be more exact. I guess every few months I might spent up to an hour. So, I guess the answer would be 5 minutes per week. But, still no money and I do most of it in my van before I go to the next job.

    Lately It's been producing well over $1000 in new clients every week.

    (And that's not counting the new clients generated from client referrals and the web.)



    Works for me.

  17. #56
    Rug Spa's Avatar
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    I dont do a lot of marketing anymore. I have been on autopilot for about 8 to 9 years. However when a opportunity arises I take it.

    Richard said it best, getting there is easier,maintaing it is hard.

  18. #57
    Richard Baldwin's Avatar
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    I Like your flyer Keith! Looks great!

  19. #58
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    Ok lets do some math. Hundred dollars and hour times 5 cleaning hours a day times 200 working days a year. The grand total is $100,000 per year. Now complaining that sfs costs $600, jp is 3k and hp is 2k. Small price for education in my opinion. What is your yearly strarbucks or energy drink bill? I started this business to be a carpet cleaner, I now realize I own a marketing company that cleans carpets. The price you pay for the lack of education will be a heavy price.... I promise you that

  20. #59
    Rug Spa's Avatar
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    Richard your math is off . You did not take into account varieables. Up sells on scotch guard,furniture ,rentals ,repeats ,pet treatments.

    Wasting money on Howard partridge and Joe polish is a waste. The money you put into that you could put into better tools , like a electric hose reel,wand glides . all tools that increase you life of being able to make money. Or even in a roth Ira.

    I think keith is probably doing it right. just because he does not give his money to bottom feeders is not a bad thing. Hell a lot of people gave money to infringements r us. what did that get us.

  21. #60
    Dave Y's Avatar
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    Better tools and equipment may look pretty. But. they won't see much action if you don't have a way to open doors.

    It's some form of marketing that gets you in the door.

    Good marketing doesn't cost. If it is worth it's salt it should pay for itself many times over.

    If you don't like JP or Howard there are many other ways to market or find marketing ideas/materials.

    The advantage of using some of the marketing packages is that they have been tested and proven.

    So, then that you don't have to spend the time researching, reading about and testing marketing trying to re-invent the wheel.

    Also, if they are designed properly you should be able just to plug in your information saving even more time.

    (a caveat- I do wonder about marketing that become a perpetual money stream back to the marketer)

    If you feel you don't have to market fine. But, most businesses find that if they don't bring in new clients on a continued basis. Their business will suffer greatly.

    Great marketing doesn't just happen with a little wishful thinking.


    Albert Einstein once said;
    “The definition of insanity is doing the same thing over and over again and expecting different results”.

    If you want to improve the performance of your company you need to take some form of action.

    Market smart!!

 

 
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