Rug Cleaning De-Mystified

**bensurdi** · 03-24-2010, 04:40 AM

I unfortunetely was not able to attend this class. Wondering if anyone got this course? How was it?

**Rob Allen** · 03-24-2010, 09:55 AM

Ben I will try to be as subjective and fair as possible. I personally was very disappointed with the course. It is mainly audio and extremely over priced. It was long and drawn out, choppy and left me knowing hardly more than I knew before. It was marketed very good as you would expect from Mark Kennedy. I don't think Mark has ever cleaned carpets but I may be wrong. It was a power point presentation that had no power in it's presentation.

Overall I was very disappointed with it. I am also very disappointed at the audio cds. I thought I was going to get a on hands visual course. I also felt is was way over priced for what I got. What I got was a bunch of poor audio that will probably end up on my shelf gathering dust. The guy must have said "um" a 100 times and is very hard to listen to. I have it. If you want it you can have it cheap.

Big thumbs down for the Rug Demystified Course. It left me more mystified about rugs. But it did leave me lighter in the wallet.

**admin** · 03-24-2010, 10:44 AM

I'm sick and tired of a lot of these fly by nighters with their 1980s sales pitches, you would be better off reading up on Lisa Wagners www.therugchick.com blog, visiting their Rug Restoration show that travels around USA or getting in touch with Dusty Roberts of some classes he promotes, but seriously the Rug De-Mystified is a joke.

**Acme** · 03-24-2010, 11:22 AM

I attended the course when it ran about a year ago. Overall I thought it was worth my time in listening to it. He went a little too far on the whole photography thing but also explained why saying he loves photography. It was not a how-to course necessarily but I thought it had some helpful things in it about rug cleaning. I'm not brave enough to try his idea of cleaning urine contaminated rugs bleach. He gave us the dvd of the class but I have not looked at it to see what quality it is. I have since taken the RCT class that Jeff and Ruth offer. Had I taken that class before the "DE-mystified" came out, then I would have never even bothered with the demystified. Looking back, it seems to me that Kennedy and Williamson are taking advantage of the open opportunity to market to folks who want to clean rugs but aren't too sure about it. Can't blame em for it.

Cory
Macon Rug Cleaning
Carpet Cleaning Macon

**bensurdi** · 03-24-2010, 03:35 PM

Originally Posted by Rob Allen

Ben I will try to be as subjective and fair as possible. I personally was very disappointed with the course. It is mainly audio and extremely over priced. It was long and drawn out, choppy and left me knowing hardly more than I knew before. It was marketed very good as you would expect from Mark Kennedy. I don't think Mark has ever cleaned carpets but I may be wrong. It was a power point presentation that had no power in it's presentation.

Overall I was very disappointed with it. I am also very disappointed at the audio cds. I thought I was going to get a on hands visual course. I also felt is was way over priced for what I got. What I got was a bunch of poor audio that will probably end up on my shelf gathering dust. The guy must have said "um" a 100 times and is very hard to listen to. I have it. If you want it you can have it cheap.

Big thumbs down for the Rug Demystified Course. It left me more mystified about rugs. But it did leave me lighter in the wallet.

LOL. Thanks for the heads up Rob. By the looks of the "sample videos" that they had... it looked like they were going to cover some pretty cool stuff? That's disappointing to here that they didn't deliver.

I'd still like to take a look at it though- is it someone you can email or is it actual audio cd's that you have to listen to?

Ben

**admin** · 03-24-2010, 04:43 PM

The DVDs are audio lol.

**Dusty** · 03-24-2010, 07:16 PM

Holy smokes. You would swear by the comments here that this class was garbage and Mark and Robert are vultures.

I in-fact did promote this to my client list when it came out the first time around and was VERY proud to do it as I got a LOT of positive response from folks around the world that did buy it. Best thing about it is you do not have to travel and of coarse you can reference it anytime and even plug new tech in without all the downtime of traveling.

The one downside is that you do not get hands-on, boots-on training. This can only happen with a brick and mortor class.

Perhaps some of the happy clients will get on here and put in their comments.

Dusty

btw, here is a link to upcoming rug events around the world:
http://therughub.com/cgi-bin/forum/Blah.pl?

**admin** · 03-24-2010, 07:53 PM

Dusty, I was only giving my personal opinion on the class. I for one believe for the money spent, someone should really invest it into a class that Lisa Wagner, Jeff Bishop or Ruth Travis teaches - I have learned a ton just by one of Ruth's 1 hour webinars and same with Lisa's + her awesome free blog content. According to records, wasn't Mark K. just a marketer from another industry that landed into the cleaning one recently?

I would not personally promote this product on TMF at all until it's upgraded.

On a side note, missed your call - ill give ya a call after dinner my friend

**DavidVB** · 03-25-2010, 11:19 AM

I have the course. I knew when I bought it that it was an audio course. There is a lot of good info in this course. If you learn nothing else but Paul Lucas' phone number it would be worth it. Combine it with Ellen and Aaron's book and you have a pretty good information base that you can go to whenever you want.

From what I have heard, some instructors don't know the difference between a Wilton and an Axminster.

**Dusty** · 03-25-2010, 12:01 PM

Tre

Regarding your question about Marks experience in the industry. Marks experience is formidable and was in the industry when you were still in the first grade. So no, Mark is not a shark taking advantage of the industry. I believe his product has very real value and many folks have expressed this to me.

**rick** · 04-05-2010, 03:31 AM

I took the class as well. I agree that the quality of the video/audio was a bit rough at times. And there were a few things that freaked me out, such as the bleach stuff. But overall, the class was very helpful to me, as a person with no experience cleaning rugs. I was looking for something that gave me a basic overview of rug cleaning. And I felt like I got that in this class.

**Rob Allen** · 04-05-2010, 05:27 AM

Originally Posted by Dusty

Tre

Regarding your question about Marks experience in the industry. Marks experience is formidable and was in the industry when you were still in the first grade. So no, Mark is not a shark taking advantage of the industry. I believe his product has very real value and many folks have expressed this to me.

Here is the problem Dusty. What was taught in this "so called" class could have been condensed into one cd,not 5 or 6. Also I was misled in believing it would be an actual dvd and it turned out to be an audio file that anyone could have downloaded. This product should have been around 50.00 and download able imho.

I felt the "mystery" of rugs remained but my time and 300.00 was gone. If he is so vastly experienced then show us an actual visual dvd in high definition with in depth look at cleaning,not some long drawn out choppy audio file. Please state the "formidable" credentials also.

The above are only my opinions and review which we are certainly entitled to. If it worked for you then I am happy for you.

**Rug Washer** · 05-05-2010, 11:16 PM

There are a lot of snake oil salesmen out there. Some who Say They Are Rug Experts BLAH BLAH BLAH. The only person I would take a class from is someone who actually washes Rugs. Not says they do... they used to.... they.... BLAH BLAH BLAH Anyone seeking education needs to see what the motives
of the person really are. Do they have a wash plant? Do they work there? I was at a convention not to long ago and the people working the wash pit didn't even know how to flip a rug over the correct way. It was a joke. People are out there just to make money not really tell the truth or explain how hard it is to really clean rugs. Most of the people Chasing $3-$4-even $9.00 per square foot would be much better off expanding their In home business instead of getting into something that takes years and years to learn and develop.
BUYER BEWARE

**Kenny Wright** · 05-06-2010, 07:23 PM

As someone investigating the opportunity of Oriental Rug cleaning, I thought the class was helpful overall. I was disappointed with the audio format of the "dvds". I really expected more than conversation and snapshots. I was expecting to see more "hands-on" video of rug eveluation and the rug cleaning/ pit washing process in action.

I don't mean to cast dispersion on anyone's ability. I have no doubt as to Robert Williamson's and Mark Kennedy's expertise in their fields. However, I did think the dialogue was often difficult to follow and I would have much preferred more information and less "chit-chat" - no offense intended. I'm just geared to prefer meetings and classes to be all about information and effectiveness.

**Rug Washer** · 05-07-2010, 01:34 AM

Kenny "no offense intended" I think you should be offended. I think that any class that's offered should have some kind guarantee so you know you'll get something out of it. You, the student, are taking the time and spending the money to get something knowledge. Some classes I'm sure a lot of us have gone to could have been better taught by some of the students attending not the "Teacher" Also just because they say they know doesn't mean they can teach.